The Manor of Novi

Tam Me

They do an awesome job. My aunt had previously been in a terrible facility, but now is being taken care of as if she is family up here. They do the job right. Care providers that actually care. Yesssssss!!

Andrea Ketten

Patients nearly naked all over the place, no chair in the room, nor tray table, no side rails on bed, tv doesn’t work, etc., etc., etc. Is this any way to treat another human being???

Judy Tisher

II couldn’t have chosen a better facility for my Mom. Absolutely the BEST! My Mom is happy, comfortable and content which means a lot! I never have to worry about the safety of my Mom. She’s in great hands, especially with the recent pandemic when the facility was closed for in person visits. I was able to communicate by FaceTiming, visit through the window. All the staff treats her and all residents like family. My Mom thinks of them as her family, and they are! They are friendly, definitely compassionate, caring and always available to answer any questions. My Mom is dressed every day, she’s clean, her hair always looks nice. There’s a beauty shop at the facility with a beautician. When I used to take her out for Doctors appointments, a drive, the Dairy Queen, etc., she would say when we got back, “ It feels good to be home”. The facility is always clean. The floors are so clean that they shine! They decorate for all occasions/seasons. The facility organize events for the residents. I’m looking forward to the “Petting Zoo” next week. There’s an awesome activities room. They encourage residents to participate. The women get their nails done, ice cream socials, art, music, Santa comes with real reindeer, so much more. Very creative activities. Encourages family participation as well. The medical staff - AWESOME! The office staff - Always helpful and AMAZING! The physical therapy team are incredibly patient and has helped my Mom gain strength, walk, talk and gain a little independence back. The social workers are awesome. I’m always getting updates. The communication is great. The kitchen staff (Food is great), maintenance staff (Always friendly), laundry staff (Great job keeping Moms clothes clean), I can go on and on about how amazing The Manor of Novi is. I want to Thank EVERYONE there for taking such good care of my Mom and confirming that I made the best choice for her. We are blessed for sure!

Fitmom24

I am a new employee here and it is a great place to work. I have heard that it is under all new management. We were told in orientation to treat the residents like one of our own family members and I thought that was a nice way to look at it.