Washington State Department of Licensing - Business & Professions Division

Category: License bureau

Address: 405 Black Lake Blvd SW, Olympia, WA 98502, USA

Phone: +13609023900

Opening hours

Sunday: Closed

Monday: 8:30AM–4:30PM

Tuesday: 8:30AM–4:30PM

Wednesday: 8:30AM–4:30PM

Thursday: 8:30AM–4:30PM

Friday: 8:30AM–4:30PM

Saturday: Closed

Reviews

Scott Provost

Aug 4, 2022

Eventually the overall rating will be 1 star. You can't get in touch with anyone there. Phone number puts you on hold forever and NO ONE ever answers. Email is not feeling very much better. The auto email response basically says "Don't ever email again"! They promise to respond so don't email again or just use the website. the website is the reason I'm calling!

Bjorn Bear

Jul 8, 2022

Attempted to call about an hour after they opened, enter my information, and I am told there are too many callers to put more on hold and to call back later. How about a call back feature, or just put me on hold? Then I was asked to complete their survey and hung up on. Horrible phone system.

Jimmy Mac

Mar 1, 2022

Very poorly managed department - inefficient, slow, lack of urgency, wasteful, etc. This is a division that needs to be cleaned up completely with all new staff and leadership. What a shame.

Alfred Amosa

Sep 15, 2021

Terrible! My insurance (USAA) Company submitted my documents back in Feb2020 via fax. I needed it done before July, I called early August to see if they received it and they did not. I then had my insurance company send it 3 times on 3 different occasions to their fax number in the month of August. Mind you it takes 7-10 business days to process. September rolls around and they still have not received my documents. By now they linked me to a Tommy in the operations team but nothing happened, then I spoke with a Randy from the operations team who sounded very promising but still no result. He did give me an email to send my documents which I thought it would be taken care of but NO! I did a follow up (13Sep) after the 2nd time I emailed it and they said they didn't recieve it when in fact I was on the phone with Randy when he saw it in his inbox and he said he will send it to the processing team. I called today and once again they said they didn't have it. I asked to speak to Randy but the operator got a Rachel H from the operations team instead. I emailed it again to Rachel and they said they received it"! I asked to speak to a manager and they directed my call to a supervisor named Emily Miller. I left a voice mail and I sure hope I get a call back with results. Where is the accountability? This is completely unacceptable.

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Questions & Answers

Can I renew a driver's license at this location?

Alicia Hicks | Aug 11, 2022
Bre Skaggs | Aug 12, 2022

No you cannot. This building is for Professional Licensing, Regulatory Boards, Public Protection, Transportation Services, Prorate and Fuel Tax only. To check drivers or professional license status go to dol.wa.gov or call the WA DOL phone number.

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How, do i find my license status.

Richard Fichter | Aug 11, 2022
Walter Engle | Aug 12, 2022

How long do I need sr9 for dui

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What is the phone number

Melanie Cockrell | Aug 11, 2022
Jeffrey Schmieder | Aug 12, 2022

Is it poss to attain a temp.cdl?I need to move a motorhome 65 miles and want to do it with a rental truck if poss.

Is there any personnel there on saturdays to answer emails phone calls etc..?

Corey Riley | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

No Monday-Friday

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Do you get your license issued to you that same day

Janet Cooper | Aug 11, 2022
Mo Moore | Aug 12, 2022

No, takes a few weeks for a driver's license

I need to replace my ID card. Lost mine in house fire. Can I get a copy here and have it sent to where I'm staying? Or can I go to one that issued it?

Rebecca Jensen | Aug 11, 2022
Ms Wood | Aug 12, 2022

Lacey is the right place to go, this one is for professional licences

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Can you renew Handy cap placards here?

Karen Dominguez | Aug 11, 2022
Kris Gustin | Aug 12, 2022

I don't think you can. Currently everything is online for the most part. I think you might be able to do that where you get your tabs.

will I have to pay a extra late fee if I go get my tabs for my vehicle after October 9th which is the expiration the date?

bev preston | Aug 11, 2022
Ruth Webb | Aug 12, 2022

For less than two months the penalty is $136.00 I suggest renew it ASAP

How and where can I get a replacement title for my vehicle?

paul mccann | Aug 11, 2022
Ruth Webb | Aug 12, 2022

Go on line dol.wa.gov You can do it there If you want to go in person you need to make appt on line and theres a long list They sugest you do it one month in advance

Can I apply for a duplicate auto Title on this site? How do I proceed??

paul mccann | Aug 11, 2022
Ruth Webb | Aug 12, 2022

You can go in person but theres a waiting list you need to do it online If you want appt to see them in person

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Wht is the difference between valid driver's lic and the enhanced one? If you have a passport; why do you need the enhansed licence?

Rose Brownfield | Aug 11, 2022
Cathie Jelvik | Aug 12, 2022

An enhanced driver's license will allow you the same travel rights as a passport and one of our regular licenses does not.

Is this where I find out why my license was suspended

Susan Welcome | Aug 11, 2022
Wesley Marks | Aug 12, 2022

No, you can go to a driver licensing office or call the customer service phone number to find that out.

How do I reinstate my license

Krystal Miller | Aug 11, 2022
Brett W | Aug 12, 2022

Go to www.dol.wa.gov It is a very good put together web site that will either answer your question or point you to the right resources.

If I dont have time too wait for ID too be delivered can I request too pick it up directly from this location or Is there no choice but waiting for it too ship ?

Michael Ross | Aug 11, 2022
Sarah Walle | Aug 12, 2022

It has to be mailed to you. The IDs aren't made here.

My cosmetologist License was lost and I don’t see any letter sent to remind me to renew my certification, I’m not remember when my lisence will expire. What I need to do?

Nhật Phan | Aug 11, 2022
Sarah Walle | Aug 12, 2022

Call their customer support number and someone can look that up for you.

We need to serve a summons & complaint to the DMV for a court case where we are trying to get a title released. Can you tell me what address we need to deliver the paperwork to?

Joetta Cook | Aug 11, 2022
Wesley Marks | Aug 12, 2022

Please use the contact information at this page: https://www.dol.wa.gov/contact/admin.html. They will provide the correct address for service if a PO Box isn't acceptable.

How much is it to renew a permit

Mikey Kaiser | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

It depends on what kind of permit it is. Www.dol.wa.gov They only do business licensing transactions at this location. You would need to go to an actual driver license office to renew. There are a list of offices on their website.

Can I get my license registration and tabs here

Michael Chrstman | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

No. This is a business licensing office. WWW.DOL.WA.GOV and you can find the closest office to you. Driver licensing and vehicle licensing are separate in Washington.

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How much is an enhanced Drivers license?

Sutherland Shannon | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

Www.dol.wa.gov Click on driver license then fees

What tickets need to be paid to get my licencs

Christy Baker | Aug 11, 2022
Rick Rauenhorst | Aug 12, 2022

Start here: https://www.dol.wa.gov/driverslicense/suspended.html From there, or if you have additional questions, feel free to contact DOL: https://www.dol.wa.gov/contact/drivers.html

Can I take both driver's test and behind the wheel at this location at all?

Panda Über | Aug 11, 2022
Vonna Rakestraw | Aug 12, 2022

No. This location is for professional licenses only. Drivers license testing info is found at https://www.dol.wa.gov/driverslicense/

I paid for my old trucks tabs. Trade it in last year. How do I get money back

steve m | Aug 11, 2022
Mo Moore | Aug 12, 2022

When did your tabs period start and when did you trade your truck.

Does this dol have the same computer system as my local office

Kris Garoutte | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

Yes for vehicles and driver licensing

How much is driver's license

Jen Olsen | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

A basic driver license is $54 for 6 years. Enhanced or other endorsements cost additional $$$. Www.dol.wa.gov

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2 weeks ago I sold my registered Vehicle. about 3 months ago i renewed my tab. can i get my mony back?

Mohammed Khaleque | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

No. They would only refund if the vehicle registration if the registration period had not begun yet and you were able to submit the unused vehicle tabs with the refund form printed out from their website. WWW.DOL.WA.GOV

dol wa new license for a car form

Ronald Graham | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

Not at this location. To find vehicle licensing offices go to www.dol.wa.gov

Can I make a change of address online

Ronald Ortiz | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

For your driver license and vehicles. Www.dol.wa.gov

Can I bring my DOT physical form in there and have it input there?

Traci Whitbeck | Aug 11, 2022
Wesley Marks | Aug 12, 2022

No, you'll need to go to a driver licensing office. You can find a list and hours at https://fortress.wa.gov/dol/dolprod/dsdoffices/m/driverOfficeList.aspx

Where can I go to renew a drivers license

Steve Bridge | Aug 11, 2022
Beth Gantenbein | Aug 12, 2022

In Lacey 645 Woodland Square Loop, Lacey, WA 98503 if for another city you can find a list of offices on www.DOL.WA.GOV

Where do I go to turn in paperwork to release my driver's license

Demetria McCullough | Aug 11, 2022
Demetria McCullough | Aug 12, 2022

To the D.M.V

If I gift a vehicle to my daughter does she have to be at the license place with me?

yvonne short | Aug 11, 2022
Ben Hopkins | Aug 12, 2022

First this location does not handle vehicle licensing. So make sure to find your local vehicle licensing office. I would think she needs to be there since she is the receiver of the title. You don't need to be there though. You just need to sign the title over.

I've received my disability license plates. Thank you.. So now that I have a new number will this automatically be changed in the system? Will i need to notify my insurance company?

Roberta Maxson | Aug 11, 2022
Ben Hopkins | Aug 12, 2022

If by system you mean DOL's, then yes. However, if you have questions about what requirements your insurance company has, I'd reach out to them.

I sold my quad and forgot to keep the portion of the title to report the sale. I do not have the vin#. How can I report the sale?

Kim Heck | Aug 11, 2022
Vonna Rakestraw | Aug 12, 2022

You can report the sale at a vehicle licensing office, they should be able to assist in locating the VIN

Is this where I get tabs for my vehicle

Derek Yost | Aug 11, 2022
Jeff Wilmoth | Aug 12, 2022

No, this is where they attend to business and professional licenses.

What is the phone number for the place?

Jaime Ortega | Aug 11, 2022
Rory Taylor | Aug 12, 2022

Anyone?

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Offic Will be open tomorow July 5th ?

Meron Gebre | Aug 11, 2022
Wesley Marks | Aug 12, 2022

Yes, the office is open from 8:30am to 4:30pm on Thursday, July 5th.

Can I get a business license at this location

Heather Cole | Aug 11, 2022
Wesley Marks | Aug 12, 2022

Business licenses are generally handled through the Department of Revenue, but this office does provide some specific professional licenses as well as some items for commercial vehicles.

I renewed my tags but in the meantime I traded in my car and never put the tags on because I traded it in Oregon. The still have the tag, can I get a refund on the $83.00?

Wendy Auburg | Aug 11, 2022
Mo Moore | Aug 12, 2022

You might be able to depending on when the previous one expired. Contact the off you got the tabs from to see and help you with a refund.

How do I get my driving record?

Dotty E Case | Aug 11, 2022
Amanda Ouellette | Aug 12, 2022

Dol.wa.gov search driving record, it's $13

What are the requirements for a 20 day temporary sticker for a used vehicle that was just purchased? Also does it cost or is the temporary sticker free? What are estimated costs?

Jason Cameron | Aug 11, 2022
Mo Moore | Aug 12, 2022

There is no 20 day permit that DOL has. You have 15 days to transfer your vehicle. The cost to transfer is base on your purchase price

Can i get my WA State ID here ? And are they open to get my ID on Monday ??

Domi “DomiNinja” Setien | Aug 11, 2022
Mo Moore | Aug 12, 2022

No you can not. Closest place is in Lacey at 645 Woodland Square loop se. And they are close on Monday

I have an abandoned vehicle on my property and would like to obtain a title.

Te Bloodsaw | Aug 11, 2022
Mo Moore | Aug 12, 2022

You can't calm the vehicle as yours. You need to contact your law enforcement. You may buy the vehicle in an auction.

Can I get a washington state drivers license here ?

harris shapiro | Aug 11, 2022
Mo Moore | Aug 12, 2022

No

where do you go to take the drivers test?

Benice West | Aug 11, 2022
Krystal Yokoi | Aug 12, 2022

911 driving school

I just got my ID about 6 months ago and someone stole my purse I won't to know if I can go get a replacement ID and how much is it

Aimee Holmgren | Aug 11, 2022
Mo Moore | Aug 12, 2022

You can. $10

can i renew my drivers license at this location?

william melhaff | Aug 11, 2022
Bre Skaggs | Aug 12, 2022

No you cannot. This building for Professional Licensing, Regulatory Boards, Public Protection, Transportation Services, Prorate and Fuel Tax only.

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