Kate's Cleaning Service

Edyta Tabor

Fantastic job!!!! I have no complaints. The house looks and smells amazing. They are very meticulous and professional. I couldn't have asked for a better service.

Ann Onymous

W. T. F. I used Kate for more than a year, I constantly wanted to fire her (and should have), but didn't have time to look for someone else and felt bad at first. Where to begin? I don't know if I should begin with how they usually never bothered to clean things, the things they destroyed, how they always left my place messier than when they arrived, or Kate's lack of communication in relaying my requests to the cleaner (like stop putting my cast iron skillet, copper heirlooms, wooden trays in the dishwasher... And eventually, do not use the dishwasher--ive asked you too many times to stop putting these things in the dishwasher). They broke many things of mine. I'm heartbroken over some of the things they broke. They move like tornados. When they break things, they don't tell you about it or apologize. At first, they brought their own supplies. After a couple weeks, they started to use mine, and all of it. They would use an entire roll of paper towels just to clean the kitchen, and use the entire bottle of kitchen spray. And then they don't tell you when they've used it up, leaving you to come home and be without supplies. I eventually started hiding my supplies, and then they used toilet paper to instead of paper towels. If I left my microfiber cloths out, they'd throw them out. They constantly would throw things to move them... And then not even put them back. For example, when cleaning my bathtub, Anita would throw my bathtub tray caddy out of the bathroom and then leave it there. I once found the bath caddy all the way in my living room... Meaning, she had literally chucked it a full 15 feet. Thank god it didn't hit my glass coffee table and knock or break things off it, especially since I know she wouldn't of cleaned it up if she had. No matter how many times I asked, they always threw my recycling out in the trash can instead of the recycle bin. They don't really clean anything. The only thing they consistently cleaned in my weekly service was the kitchen floor, and would leave it so wet that the wooden floor beside my kitchen is now completely water damaged. Anita would throw a lot of things out that didn't even make sense to throw out, such as the suction hooks in my bathtub, the blade protector to my cheese grinder (which was brand new and I purchased specifically because I wanted a protection sleeve). Sometimes they'd come hours late. I don't really care about that, to me it's important that the job gets done, but I know other people care. I have so many negative things to say, I'll finish writing this later. Oh, P.S. When I finally have Kate a final warning, she was incredibly unprofessional. I had a feeling they wouldn't show up for the next week's service (and was right). A couple days later, I found their set of keys to my building on my kitchen counter, meaning--at some point, THEY CAME INTO MY HOME WITHOUT MY KNOWLEDGE OR CONSENT. They didn't contact me, they could have left them outside the door ... I hadn't even asked them to return the keys since I knew they had made several copies. The keys they left were from KeyMe, meaning they broke into my home and a copy of the keys they've stored in the cloud. Unbelievable.

John Lee

Kate’s is very unprofessional, she doesn’t care about the people working for her the only thing she care is about her money, making her workers work like dogs for 7 days a week without paying overtime and making them carry 40 pound bags for the Airbnb’s. Even when the feel sick they have to come to work no matter what! She doesn’t care for her workers she won’t pay for anything no overtime, sick days, time off nothing! And she yells at her employees when she doesn’t like something and she will charge her customers up to 200 dollars for the cleaning and she will only pay 40 dollars to her employers when the employer did all the hard work! And the worst of all she won’t tell her employees they gave them tips she will keep the tips only if they found out they gave to them, she will say, oh I forgot to give to you...no very trusting person!

Jacob Benthem

Apartment was cleaned so well it made my girlfriend cry.