NIPSCO

Category: Water utility company in Gary, Indiana

Address: 3229 Broadway, Gary, IN 46409, USA

Phone: +18004647726

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Henry CP

Oct 2, 2022

Possibly the best customer service in the state. almost everyone behind the phone is incredibly helpful and the staff handling service calls are incredibly sympathetic if you're honest with them. Only complaint could be that the call center seems a bit understaffed with long wait times per call, but they don't let this affect quality.

Richard Ramos

Sep 24, 2022

Contacted them about reconnecting service to my employer facility which was a planned job with them.hour after disconnect called to have reconnected which now is two hours and no sign of them yet. NIPSCO is so lazy

Keith Cunningham

Aug 26, 2022

NICOLE AT WINDOW 2 GAVE ME GREAT CUSTOMER SERVICE THIS MORNING AT 9:10AM , SHE IS SO KIND AND VERY PROFESSIONAL TAKING CARE OF BUSINESS.

Romeo Marcinkowski

Aug 23, 2022

Told me I had a bill from 2020 that some how never made it to me. Then proceeded to charge me almost 500.00 to start a new service. If I wasn't required to use them I wouldn't!

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Questions & Answers

Is this open today to pay bill

Katie Denton | Jun 5, 2022
Omnipotent1 Omnisciently | Jun 5, 2022

Yes. I believe so.

What time does a live representative in customer service come in to work ? I would like to talk to a rep , thanks

David Morganelli | Nov 2, 2021
Omnipotent1 Omnisciently | Nov 2, 2021

Go to nipsco.com, get the number there and speak to them directly.

How do I contact Nipsco to check our gas meter. On occasion I can smell gas around very old meter. Should it be replaced or tightened.

Linda Crawford | Nov 2, 2020
A Google User | Nov 2, 2020

call 1 800 4 nipsco

How long does it take to get your service on

Jim Lay | Nov 2, 2020
Tina Turner | Nov 2, 2020

From start to finish...it varies You have to have a deposit... They will let you know if there Are previous bills...that need ti ve clear up at that address... Because if there is... Your service will be delayed... They will contact your Landlord... But when everything is completed and cleared... You can be scheduled within a couple of days... Much have at least one gas Appliance working...hooked up... Or furnace...they will lite hot water tanks... Good Luck

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Can I pay my bill here even if I'm not located in Gary? I stay in East chicago.

Alex Carrillo (Really.rad.reviews) | Nov 2, 2020
James Rambatt | Nov 2, 2020

YES

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Is they open tomorrow for the Holiday?

Audrey Marshall | Nov 2, 2020
Samantha_y123 | Nov 2, 2020

No

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Why did nipsco cut the gas line to my house at the ground where the meter goes on the house?

logan S | Nov 2, 2020
Sharell Oliver | Nov 2, 2020

It would be best to call them and see

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