Walmart Vision & Glasses

Category: Optician

Address: 180 Niblick Rd, Paso Robles, CA 93446, USA

Phone: +18052382540

Opening hours

Sunday: 12–4PM

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

dee aud

Apr 21, 2022

So not happy. Paid 600 dollars for my glasses because I'm blind as a bat, go to pick them up and they would not adjust them for me. One stem won't fold at all now, so I can't put them in the case and it digs into my head. I will try to go back tomorrow and see if they will finally adjust them. The guy who sold them to me said they would be adjusted for a a perfect fit when I picked them up. Yeah, right. The worst experience picking up glasses ever. Next time, I will drive all the way to LensCrafters. I mean, seriously. There is a 2 year warranty, I should just get my money back and take my prescription to LensCrafters, where they will actually be adjusted and they will actually give a s***t

Charles j

Jan 23, 2022

Great folks, in both departments. Lou and the doctor both show exceptional kindness and an eagerness to please. The receptionist is also as nice as they come.

jennifer bartenetti

May 4, 2021

Great customer service. Listens to questions, patient, caring technicians. Optometrist was knowledgable and patient. I was 14 min late & I had to reschedule. I cried, but where do you draw the line. I came back Saturday and had my needs met. Love my contacts.

John Doe

Jan 23, 2021

Marisela was the person who helped me. She could not have been more friendly, helpful & accommodating. Her coworker, I didn’t catch his name, he’s a bilingual gentleman- he was great too. You may have to wait because of COVID restrictions (NOT their fault), but it’s worth it to come here. Great customer service, & way cheaper than most places, by far.

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Questions & Answers

Can I order glasses-both lens & frames if I have my prescription available? Thanks

Nancy Neal-Smith | Nov 2, 2021
Jacob Smith | Nov 2, 2021

Yes! A valid prescription is usually all that is needed to order a new set of specs.

what is the typical turn around time once frames and prescription are submitted?

Audrey Hodges | Nov 3, 2019
Jacob Smith | Nov 2, 2021

For most patients, approximately one week it the turnaround time. If your Rx is very high, or the lens is very complicated, it may take a little while longer.

What is the satisfaction quarantee on frames

Bill cushenberry | Nov 3, 2019
Jacob Smith | Nov 2, 2020

There is a 60 day satisfaction guarantee on all glasses orders, but a one year warranty for frame damage.

Do you need an appointment?

Sandra Patino | Nov 3, 2019
Jacob Smith | Nov 2, 2020

Not for placing an order for glasses or contacts. Occasionally if the department is expected to be very busy, appointments will be suggested, but only very rarely.

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How do I look up what glasses frames I ordered

Ashlee Dempsey | Nov 3, 2018
Jacob Smith | Nov 2, 2020

Your order information is saved in the computer system. If you have any questions about a previous order, your optician can get that information for you.

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