Cartridge World Lawrenceville

tom marney

It's a long story, but the people here were extremely helpful, well beyond the requirements of their jobs. I was extremely lucky to have stumbled upon them due to a wrong turn I took on the way to Office Depot. Oh: Please add "ink" and "refills" to your Google description. That's why Office Depot turned up on Google Maps and Cartridge World didn't.

Puzzled Traveler

While out running errands I stopped by my local Cartridge World and found they had gone out of business since the last time I had visited. Looked for another location and this one was the closest. Prior to driving I called them to ask if they had my toner in stock and set the location on Waze to see how long it would take to get there. They advised they had one and I inquired if the listed closing time of 6pm was correct. The employee stated that was the correct time and I told him I would get there just in time as Waze had an ETA of 5:45. About 40 minutes later I arrived in the shopping center at 5:47pm but did not initially see the sign for the store as it was getting dark already and overcast. Finally spotted the sign that was not illuminated, parked and then discovered all the lights were off and the door was locked prior to the closing time I had just been told over the phone less than an hour before. Why would you close early when you knew a customer was on the way and even told you what time they would arrive?

Joann Smith

I had purchased a cartridge but when I started to print nothing happened. I thought something was wrong with the printer. After time spent with the support team, nothing wrong with the printer, I called cartridge world and they said to check if the inker was dry or not releasing ink. I returned the cartridge (no problem) and the replaced one worked fine. They were very understanding. Good customer service.

Sherry Smoot

This is such a rip off. I was told it would cost $37 for a refill. I went on Amazon and got 3 for $22. Order from Amazon and get triple cartridges for less.