Super 8 by Wyndham Martinsville VA

Kathy Norris

Horrible experience. Got there at 6:30 to check in owner's wife had left the hotel to go get her nails done. When she arrived I asked for a discount due to me sitting in the waiting room waiting for an hour and a half on our room. She gets husband on the phone and he has a horrible and terrible attitude with me. Yes I told them I would be checking in at 5 or around it but I also have an autistic grandson that I am raising and he had a bad meltdown so I was not able to check in at that time. The owner actually stated that he did not care about my problems or my family that he didn't want to hear about it The owners degraded me gave me no discount whatsoever, we were supposed to have a queen/ king bed ended up with a double which was extremely small, comforter did not fit, air conditioner did not work that well and there was absolutely no towels in the room. I go back downstairs to get towels and while I am standing there the owner's wife gives another lady a room for $35 and charged me $67 for a double instead of a king but yet gave her a discount but did not give me a discount and we had to wait for two hours plus we also had groceries in the car that ruined because we had to wait on her to get back from getting her nails done. The owners husband stated that his wife can do what she wants when she wants to and it's not his fault that there was no one there to check us in. We actually got so concerned that we called dispatch to have someone to come and check to see what was going on because we have never been to a hotel where we were in the lobby for 2 hours almost and no one there to help us. In fact the owner said that I had had an attitude and said well if you don't apologize to me then you can just go on somewhere and by that time it was already 8 at night and I was ready for bed. I do not suggest this in no way, saw 2 drug transactions as I was sitting in the lobby but he stated that he had cleaned up the hotel and that there was no drugs allowed on premises but I watch with my own eyes two transactions and a woman going around the back side of the building with a needle in her hand. I do not suggest this hotel to anyone at all until they can get new owners.

Amber Duncan

The room itself was clean. The wife was very nice and respectful, but the husband was not. We had several issues while we were there. They also have a policy of no "guests" after 9. We were there from out of state and were visiting people and due to the rain had came back to the room to eat our supper and thanks to management had to basically say " hurry up eat and then you have to get out because management said so. Also we have a larger vehicle and so we usually park away from other vehicles to avoid any issues especially with my girls being so young that they don't always pay attention before they open there door. That ended up being an issues to though because he forced us to park right beside another vehicle and their parking spaces were kinda small so every time we went to get in or out of the car I was on the verge of panic over my kids getting in and out. Needless to say I won't be staying there ever again.

Andrew Fuller

Bed was comfy. 2 out of 3 staff members were very rude, hotel key wouldn’t work most of the time. Bought a room for a friend for one night and it had bugs in it and 1 bed was messed up while the other was clean. Short staffed.

Walter LaWanda Moyer

Horrible place to stay. The hotel smells like marijuana, the rooms are nasty and they have ladybugs all over the ceilings and walls. Bathroom was nasty and the tile was peeling off. There were not enough bath cloths and towels or toilet paper. Finding a working outlet was hit or miss. We had to try 3 different rooms because something was wrong in each one and the management did not even offer an apology. Instead, he seemed frustrated with us for THEIR mess. It was so nasty that I had to get my own cleaning supplies to clean up which is a bit much after a long day of traveling. But I couldn't allow my family to use the toilet that had turned brown because it hadn't been cleaned in so long. I would have rated it 0 if it was an option. You're better off sleeping in your car.