The Cheesecake Factory

Category: Restaurant in Knoxville, Tennessee

Address: 201 Morrell Rd, Knoxville, TN 37919, USA

Phone: +18656707443

Opening hours

Sunday: 10AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–11PM

Saturday: 11AM–11PM

Reviews

Dave Gibb

Nov 2, 2022

Meal was ok, but it's called the Cheesecake factory not the Entree Factory so judging the food isn't fair. Cheesecake lived up to the hype. Our server was miserable, she was clearly overworked but was not pleasant at all in general. Blond Girl didn't catch her name. She missed out on the white whale because I am a notorious over tipper. Her loss. If this wasn't an annual birthday trip, I wouldn't repeat.

Jo Jo Kettler

Nov 1, 2022

Had a great time for my birthday 🎂

Soluslupem

Nov 1, 2022

I have to be honest... I despise chains, in fact the only thing I hate more than chains (besides pre Thanksgiving Christmas caroles) is giving chains good reviews... but damn you cheesecake factory. It's good. There I said it. Stupid big menu, really pleasant staff, tasty food..... hate this So when your in the mall (the only place these oddities seem to exist) and done with the press of humanity and close to your wits end, go get one of like a bazillion options & enjoy

Michelle Benson

Nov 1, 2022

Great first time experience. Lunch portions are HUGE. Pumpkin cheesecake is amazing!!!! It's so creamy it melts in your mouth. I had to purchase a second piece which didn't make it home because my youngest ate it before I could 🤣🤣🤣

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Questions & Answers

Do you except reservations on a Saturday night

Karen Steadman | Nov 3, 2018
Katie Phillips | Nov 3, 2019

As of last week they still do not take reservations.

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Who is the general manager?

Cody Durbin | Nov 3, 2017
Chase Threepio | Nov 3, 2018

GM is Ken Contner

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Can we dine in ?

The Cheesecake Factory | Nov 2, 2021
Gary Free | Nov 2, 2021

Yes you can.

What are the Covid safety practices like here?

Anonymous | Nov 2, 2022
Alan and Tracy Hearn | Nov 2, 2021

It's like most other places. You wear your masks to your table, and then you're allowed to take them off. The menu comes from a QR code on your phone which is a little annoying, but you can ask for a paper menu.

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Do you do anything for someone ANNIVERSARY?

Patsy Harrell | Nov 2, 2020
Rick Luttrell | Nov 2, 2020

You would have to ask the location but lm sure they could.

Are you serving thanksgiving dinner here?

Douglas L. Riggs | Nov 2, 2020
Erica Hurst | Nov 2, 2020

Cheesecake Factory will be closed on Thanksgiving

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Can we make reservations ahead of Time?

Darcie Bilyeu | Nov 3, 2019
Mindy L (Mindy) | Nov 3, 2019

Yes! One of the few that allows reservations.

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I wanna to ask why I purchase cheeckcake gift from Walmart and it said I will receive free slice cheesecake, and when we were there Christmas Eve and use the card the front desk told me only customer who bought card in the store will get it????

Meiqun Liu | Nov 3, 2019
Misty Ziegler | Nov 3, 2019

I swear they WON'T get anymore of my money for the simple fact(s) that their food is way too over priced and NOT as good it is proclaimed to be! *but hey that's just me! and opinions are like A--Holes bc everyone has one!!😜

R u open for thanksgiving?

Ivis Bowers | Nov 3, 2019
Jack Huntoon | Nov 3, 2019

Nope

Where in the mall?

Jamie Daly | Nov 3, 2018
Katie Phillips | Nov 3, 2019

Near the main entrance. Close to Forever 21

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Do they have steaks

Margaret Ann Lubert - Doucette | Nov 3, 2018
Lynn Reber | Nov 3, 2018

Yes.

Got a friend who has a birthday tomorrow does the Cheesecake factory sing to there guests if notified??

Michael Mann | Nov 3, 2018
LukeinTennessee | Nov 3, 2018

Yes they do. If they don't, here you go... Happy birthday to you Happy birthday to you Happy birthday insert name Happy birthday to you

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I put in a application for work and still haven't heard anything from them I called and no answer so I don't know what to do now I really need this job

Joseph Braden | Nov 3, 2018
Bill Lynn | Nov 3, 2018

Go see them. A manager will give the nod to someone that takes initiative.

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Can we call for reservations?

Allan Pennebaker | Nov 3, 2018
Katie Phillips | Nov 3, 2019

As of last week at this specific location, they did not accept reservations. We had over a party of 8.

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