AutoZone Auto Parts

Ray Andrew

These people are great! I took my power converter in to see if I could return it because it kept tripping my fuses. There was a lot of activity going on in the store, but staff members took the time to help me understand the specifications of the converter so it finally made sense to me why it wasn't working. It was the wrong one for my needs. I had purchased it by focusing on the wrong numbers. Staff helped me select a more appropriate converter for my device and take it out to my car to make sure it worked. They brought out a pair of pliers so I could remove and replace the dead fuse in my fuse box. After that, the new converter worked perfectly. I made the trade and walked out with a new converter. I did not expect this kind of service. With so much of what goes on today, I frankly expected to be advised that they were too busy and that their policy did not permit them to do this or that (such as loaning me a pair of pliers for 30 seconds). Many times when I go to retail places these days, I discover that I know the product better than the store attendant, which isn't a good sign. So I was really impressed at AutoZone today. Kudos to you guys!

Jared Campbell

Cheaper than O'Riley

Kace Heiner

Autozone seems to always have very friendly staff. However, I have never been successfully helped at autozone. I always have to go across the street or down the road to O'Reilly's.

Vicky Betts

I have came to Auto Zone for years. But your policy needs to change or expand better. My son came in to buy led headlights. The store manager let plug them in and try them. To make sure they are the right ones. So he bought them. He was able to fix the older one but soldering the wires together. Then tried to return the one's he just got. He couldn't. Because of your policy. You guy get young teenagers in trying to fix their own cars to save money. But you don't explain your return policy. On electronics or electrical things that's not right.