Toledo Department Public Utilities Adm

Category: Government office in Toledo, Ohio

Address: 420 Madison Ave #100, Toledo, OH 43604, USA

Phone: +14192451800

Opening hours

Sunday: Closed

Monday: 7AM–4:30PM

Tuesday: 7AM–4:30PM

Wednesday: 7AM–4:30PM

Thursday: 7AM–4:30PM

Friday: 7AM–4:30PM

Saturday: Closed

Reviews

Ty Moussa

Jun 15, 2022

Awful and don’t help you at all with customer service

Danny Badyna

Mar 2, 2022

Why is the walk in office at 420 Madison closed to Walk up customers. Banks, Restaurants, Insurance Companies have all reopened. Very poor customer Service.

tina bundy

Feb 3, 2022

The water company released water from a hydrant over the weekend . The water went into our back yard that has a low spot ,ice rink . The water then went onto drive way ,ice rink . Then as it try to flow where it should go ,it ice rinks where the kids park on the side of the road . This made for some unsafe conditions, dangerous . I complained . Nothing to me was being done ✔️. So I call them and find out ,I have been paying the same bill for 4 years. The miter reader reads it . It's not my fault. I hold them accountable. I then get threats ,that they will not do things ,but they shouldn't, I didn't do this . It's a mess . I am upset . 😡I did find the right meter after a min . So called to make sure they will come out to fix it . Plus . .y pipes broke 4 years ago . The inspector came out and said everything was fine . Again it's not my fault ,they think I am going to pay the bill . Lawyer time .

Larry P

Jan 21, 2022

Absolutely no way to get to the login screen.Fire the programmer who designed all the info screens And no Operating Action links.

Thanks! Your review is awaiting moderation.

Questions & Answers

Anyone else fed up with toledo water? I think its time to be outraged! They are getting paid out the nose and its time for this to stop!

tarah ellis | Nov 3, 2019

Timothy Shively jr | Nov 3, 2019

totally understand you on that one they just put in the new water collection thing down by the docks on the Eastside of Toledo and collecting water for free but charging all of the resin outrageous amounts of money to have their water on I don't think Toledo really cares about their customers boom

Are there discounts on your bill for filling your swimming pool?

Leslie Goss | Nov 3, 2018

tim snavely | Nov 2, 2020

No way fill 2 Swimming pools they want your money

How do I reach a real person at the water department? 3 months in a row I have paid my bill, I have a confirmation # for each & they say I have not paid

Diane Thomas | Aug 4, 2022

Rick Brown | Aug 4, 2022

Call engage Toledo (Google the number)

Why is my water bill so high this year? It was $378.64 for the last billing period. There is only two people living in our house. I don't understand how it could be this high. My address is 25 Stone Oak Blvd., Holland, Ohio

Richard Lantz | Jul 5, 2022

Cherice E | Aug 4, 2022

If you provide an email address to reach you, I'll be more than happy to assist.

How do I change name on water bill?

cynthia reynolds | Nov 2, 2020

Ashley Ortiz | Nov 2, 2020

Only the homeowners can have the bill in their name

Why is your phone line busy if you can call the office from 8a.m. until 6p.m Mon -Fri. ??

Ninnie Turner | Nov 3, 2019

Sly Hardy | Nov 3, 2019

Closed due to the power outage

iF YOU LIVE IN A MULTI-UNIT APARTMENT COMPLEX (104 UNITS) WITH ONE WATER MAIN, CAN THE LANDLORD PUT IN THE LEASE THAT THE TENANT WILL HAVE TO PAY $45.00 A MONTH FOR WATER? WOULDN'T EACH APARTMENT HAVE TO HAVE A SEPARATE METER?

Barb Hartman | Nov 3, 2018

Cherice E | Nov 3, 2018

Yes the landlord can put that in the lease. They do not have to be metered separately. They may charge based on an average per household.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places