Enterprise Rent-A-Car

Lily Bobadilla

I am extremely unsatisfied with the company!!!We rented a vehicle for pick up in the La Quinta location after searching for 1hour and no success we where informed it was a satélite location and needed to contact Palm Desert location. We contacted the office and were told our rental was not available even with our reservation in place!! We then were told we could get 2 vehicles or wait while they check other stores for an 8 passenger vehicle and they would call us back. We received a callback to inform us an 8 passenger had came in, we rushed in to only be given a 7 passenger SUV. Then we were advised to wait till 5 and see if someone would return a vehicle . Once 5:30 came around we called the location and they advised that there was nothing they could do they had no vehicles available and the 2 cars option that they offered was a mistake!

Ron Gray

Small satellite at La Quinta resort but great customer service very friendly and very helpfulHi Ron Gray, we are very happy to have provided you with such a positive experience! Chris M

Korkie MC

Very disappointed in E. R-A-C & their new policies. Made for a huge inconvenience.We're listening and would like to know more. Please email [email protected] with your contact information, reservation or rental agreement numbers and the details of your experience. Thank you. -Chris R.

Tony Andrie

I had a wonderful experience from beginning to end. Sergio and Francisco were professional, affable, personable, and outright accommodating. I would highly recommend this Enterprise location. My renting experience was quick and easy!!Tony, thanks for the kind compliment. I’ll be sure to pass this along! We look forward to seeing you next time. – HH