UniFirst Uniform Services - Baltimore

Nick F

IM GOING BACK TO CINTAS! UniFist jacked my prices up, THEY lost a rug and CHARGRED ME, then stole my rug with my business name on it that I paid for and now WONT ANSWER THE PHONE.

Mike S

Will never use UniFirst again. Started a new job and my teams biggest complaint was uniforms. Not only were they dirty and worn out after 7 years, but UniFirst would routinely lose garments when washing, so while we paid for 17 uniforms per employee, each guy only had 5-7. I tried working with them for 6 months and every time they would promise improvement and nothing would happen. I finally canceled the service and move to Cintas, who has been awesome. Now Unifirst is trying to charge me for uniforms they lost. I finally agreed to a price just to get them out of our hair and they keep trying to raise the price. In 20 years I've never dealt with such underhanded business methods. UPPDATE- Even after closing the account and paying in full, Unifirst has made up charges and summited them to a collection agent. This company operates in a very underhanded manner. STAY AWAY FROM THEM.

Silvia Mendez

Poor customer service. Managers are never available to speak to a customer, when they make so many mistakes with the uniforms and bills. Very upsetting and disappointing to deal with this trashy company.

steve mimaros

customer service sucks . my employees have not had their uniforms for over 2 months but yet they have been charging me every week .every time I call in they say that they are escalating my request to the highest person ,and still no call 2 months later .