Adore Me

Category: Corporate office in New York

Address: 401 Broadway, New York, NY 10013, USA

Phone: +18004332367

Reviews

Wylla Kássia

Nov 2, 2022

I love Adoreme lingerie, they are comfortable and high quality.

Adrienne Olson

Nov 2, 2022

I ordered two bathing suits and shipping was well outside the promised time frame. I ended up missing out on having them for my vacation! Customer service was dismissive and unhelpful every step of the way. Would not recommend.

Tyler Jouett

Nov 1, 2022

Ordered on 10/19 was shipped on 10/20 was told my order would ve delivered 10/24-10/26 i have yet to receive it as well as being sent a broken tracking link and the run around from customer service. I will NEVER buy from here again. For reference the package was supposedly shipped from NYC i live in NJ should not take weeks to get.

Allison Forrest

Oct 30, 2022

Horrible returns and customer service. I used their label and mailed my return on Aug 20. On Oct 30 I get an email that my items weren’t returned so I was charged for them. I called customer service, and I’m told that the receiving department took too long to process the return, so their system bills me for it. Even though they confirmed that they do have the items. I will not shop here again. It is unacceptable to bill a customer for a companies poor return department. And I should not have to ask for a refund when I shouldn’t have been billed in the first place. Most of the items I have received are also cheap fabric that don’t last long at all. Will not buy from here again.

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Questions & Answers

WHY is it so difficult to talk directly to this company, every time I call I speak to a person in a call center in another county that just wants a paycheck for their hard days work of answering the calls for a company in the USA.

Evelyn Mikell | Nov 3, 2019
Adriana Yasmin Rios-Jauregui | Jan 6, 2022

The BETTER BUSINESS BUREAU! I also have made an active complaint against them. If all else fails...lawyer up

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WHY DO YOU SCAM AND STEAL MONEY?

DEE BENNETT | Nov 2, 2020
Adriana Yasmin Rios-Jauregui | Jan 6, 2022

Bad experience me too... contact the better business bureau

Can I bring something back that I ordered to the store ?

TONE WIGGINS | Nov 3, 2018
Anointed Stilettos | Nov 3, 2018

I'm not sure because there is not a store close by me. I always have to send mine back in online.

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Today someone frome their company woke up and decided to take every last penny from my bank account for no reason. It was sooo easy for them to take my money but of course RETURNING my money is a complicated ordeal. Filed a complaint with the BBB.

Adriana Yasmin Rios-Jauregui | Jan 6, 2022
Jacqueline Corona | Jan 6, 2022

I haven't received my refund either.

Why is it so hard to communicate with someone? After the worst experience with them have been trying to cancel my membership and it hasn't been possible. Sent emails a few times with no answer. Tried calling, no answer. This is ridiculous!!!

Nataly ARZ | Nov 2, 2021
Adriana Yasmin Rios-Jauregui | Jan 6, 2022

Contact the better business bureau

SCAM SCAM SCAM DO NOT BUY THEY WILL STEAL YOUR MONEY..WHERE IS MY ORDER FROM JUNE 2020..CAN ANYONE PLEASE HELP US BRING CHARGES AGAINST AND REPORT THIS BOGUS COMPANY?

DEE BENNETT | Nov 2, 2020
Adriana Yasmin Rios-Jauregui | Jan 6, 2022

Report them to the Better Business bureau

Can I just walk in and purchase in there?

Ly Jalao | Nov 3, 2018
Michele Smith | Nov 3, 2018

That I am not sure of since I order online. They have quality outfits

Can I go in person & purchase something or only on line?

Nereida Miranda | Nov 3, 2018
Jenny Muriel | Nov 3, 2018

As far as I know it's online only

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Can I give someone a gift card without having to sign up?

Chandler Bingham | Nov 3, 2018
Jenny Muriel | Nov 3, 2018

Not without signing up

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Can I order by phone with credit card?

Darla Canney | Nov 3, 2018
Colleen Thorsen | Nov 3, 2018

Yes you can.

How do i exchange something

Brenda Washington | Nov 3, 2017
Kristen Sosnovske | Nov 3, 2017

Contact the Help Desk on a laptop or desktop computer and they will give you a return label to print off

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