Red Roof Inn Clifton Park

Kim Bikofsky

Horrible stay, will never stay again. There was a dog that wouldn't stop barking and howling for hours. I notified the front desk and she told me "I think I know which room it is". She came down and explained that the woman is at work. I asked to be switched to another room. She said it won't be the exact room and I said no problem. Then she said oh there's no rooms available. She said she would call the owner and the dog usually does this because the lady works. I said ok then you know it's an issue. I let her know I don't have a problem with any animals but the howling was going on for more than 3 hours before I even complained. She told me she would call the lady and tell her she needed to come immediately. I said ok thank you. About a half.hour later I went back to the desk and the girl informed me the lady would be home soon. I said ok no problem. I said now I'm not going to be able to stay here if the dog continuously keeps barking and I would need a refund. She then proceeds to tell me that she can't do that and then 2 seconds later she said well it wouldn't be refunded until 7-10 days. I told her I didn't care when the refund came but I would get one. She said she got ahold of the the lady and that the next time I stay at any Red Roof Inn I would get a discount. I told her I will never stay here again and to have a good night.. Very disappointing, Table and chair was dirty. The bathroom shower head hadn't been cleaned in god knows how long. I only stayed here because the HomeWood Suites were sold out.

Rick Roland

Bath fixtures in shower area were rusty and needed to be replaced. Carpet up the stairs had the same dirty appearance from Wednesday night when we got there straight to Friday morning when we left. And the kicker was, that the rooms aren't serviced unless you ask, but we were never told nor is it posted anywhere.

Verified Hotel Guest

Positive: Had an excellent location, just off the highway, yet in a quiet wooded area. Negative: The A/C didn't work well - hot for sleeping. We could hear the people in the next room talking - not much insulation in the walls. Like a lot of places these days, no daily housekeeping...they didn't leave enough towels to accommodate our 2 night stay.

Nicole Muller

The shower in the room were very clean the bed was comfortable when I needed extra towels and I talked when I talk to housekeeping they were more than accommodating. Tina also helped us with our luggage.