Loyola Medicine Hickory Hills

BIGBOSSDADDY53

Worst Dr's office ever. Don't respond to calls. In my experience so far Loyola is a complete hack and rip-off. Put me through unnecessary procedures just for money. They can't even call me back. Complete lack of communication.

malenie huerta

So disappointed with the treatment I received today in the evening with the pediatrics front desk receptionist. After calling to notify them I was going to be late due to a car accident on the way, I walked in late. I begged the front desk receptionist to please try to see what she could do for me. It was urgent matters. She raised her voice at me an informed me exactly how late I was and said “you don’t even go here”. Which she’s not wrong, I’m usually being seen in another location; still it was unnecessary and rude.

Margaret Lynn

Awful experience. Went to get my second shingle shot that was confirmed on the My Loyola portal. I was told by the receptionist I would have to come back another time because they ran out of shots. She didn't know when. No one bothered to call me to cancel the appointment. I left work early for this appointment. Worst part about it, the receptionist didn't even say sorry. My time matters too.

Natalie Fonseca

I’ll start by saying I love Dr Maietta she’s wonderful ! She seems very caring and very sweet and thorough. Id give her personally 5 stars . However, I am left very frustrated with the staff in the office because it is so hard to get a hold of anyone via phone call or messaging on the my Loyola. I have written to them a few times for different matters and it took so long to hear back ! For instance, I got prescription for an ointment that my insurance was needing the dr preauthorization for and I wrote and called and didn’t get a call back til a week later saying they will resubmit it. Meanwhile, I’ve been extremely itchy waiting to be able to finally be able to get this ointment I was prescribed a week ago. Now I think this wait on treating my eczema flare has caused an infection and I’ll need to now make time to go see a dermatologist too. If I would have had my medicine on time I could have avoided my flare up from worsening. It’s just so frustrating !