Address: 2321 2nd Ave, Des Moines, IA 50313, USA
Phone: +15152825223
Sunday: Closed
Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–5PM
Thursday: 8AM–5PM
Friday: 8AM–5PM
Saturday: Closed
Wade Thompson
They did a great job on my 4-Runner. Looks better than new!
Heather Sandoval
Very nice people. Process was quick and easy.
Rick Mounts
Have used this shop for years. Today was the worst experience I have had with them. Not using the correct terminology but they couldnt write me an estimate without a referral number from the Insurance carrier. I took the time and obtained a claim number but that wouldnt work. They didnt want to have to come out and write an estimate and then enter it again on the form required by the Insurance carrier. I drove from the other side of the City and my inconvenience had no bearing. I drove to a competitor, estimate written, appointment set up. They were willing to come out and write the estimate and then deal with the Insurance carrier. What a disapointment
LUNA Director
Awful customer service from an arrogant guy at the front desk. He had the audacity to tell me I didn’t need an estimate because I already had 2 & that he wasn’t going to write an estimate for something he couldn’t see even though 2 other repair shops could clearly see the damage. He also yelled at another customer for leaving his car in the parking lot because he was dropping it off. Up until now, I never had a problem and always gave them my business. But now with this experience I won’t be back or refer anyone there. Looks like the success has gone to their heads! 😞
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