The Beerhouse

Gloria Smith II

Super awesome customer service really great food can't wait to stop again!

beth wilcox

Chose not to use my phone to order. Did not want to have to set up an account to order food. Got the young man’s attention at the bar where we were setting and he gave us paper menus, asked my husband what he would like to drink, gave him his beer and walked away. (No offer of a beverage for me) Decided what we wanted, waited and waited, finally asked if he was going to take our order, he did along with my drink order. Food showed up quickly and very good, had to leave hot food and walk to other side of restaurant to get napkins. Enjoyed food. Young man asks “you done” we said yes, he clears the baskets and leaves. During the 10-15 minutes he was gone we were discussing how many people walk out without paying with zero amount of customer service that is offered. At the same time we overheard them talking about someone had left without paying. Finally, the other bartender came by and we asked for our check. Hopefully, they are paid a living wage, because they certainly aren’t going to get any tips for quality service.

Pamela Thompson

As travelers passing through the area, we chose The Beerhouse for its proximity to our hotel, and because the menu selections looked good. We weren't prepared for the nearly contactless service, though. As 1st-time customers, using a QR code and scrolling and scrolling, and scrolling to read the menu made ordering difficult. The food arrived promptly and was good, but no one ever asked if we needed anything. Everything was dependent on the digital menu. It seemed like the only way to get a question answered was to go to the bar. If I lived in the area, I'm not sure I would return.

Jeff Perkins

This place is terrible. Ordered a Moscow mule and it came in a glass not a copper cup. They have paper plates, and plastic silverware. The pizza was okay, but having no waiters and awful drinks isn’t a recipe for success. Please close down this poor excuse of an eating and drinking establishment. Props to the guy playing Linkin Park though.