Sunheat International

Dan Miller

Sunheat International!!! I went online, instantly received help, and a phone #, and even better.. someone on the other end who was extremely knowledgeable!! These heaters are well built and made to last. Getcha one or two! You"ll see!!!

Shannon Tippin

First of all, I'm a picky consumer. I got tired of spending $130 to $140 every 2 or 3 years for one of the "disposable" infrared heaters. I did my research and homework on the sunheat brand. After discussing it with my wife, we decided to "invest" our money in one. Let me tell you that the construction and durability is second to none. The heat that this unit emits heated my large living room by 2degrees in about 15 to 20 minutes. I will invest my hard earned money to purchase another unit. I guarantee worth every penny spent. Excellent customer service. Thank you Josh.

Penny Loeb

In December 2010, I bought a Sunheat infrared quartz portable heater. My research had shown it was the most efficient heater. It worked perfectly until early February this year, when switch stopped working. I called Sunheat, and the man who answered, (think it was Rick) sent a new switch and instructions for about $17. After removing about 2 dozen screws, the switch was a little too big for the opening. Rick told me to bend the opening, and it fit. But then it didn't turn on. He told me to check wires, one was not staying put. Once I fixed that, it has been working perfectly. (BTW, I'm 73) Sunheat is family owned, and that is so important for customer service. Thank you. Couldn't live without my Sunheater.

Jon Heller

If there's ever an accurate definition of customer service and standing behind your product, this is it... Come Holiday time my brother and I usually exchange pleasantries in the form of bartering or some exceptional food so to speak. This past year I had a box heater go out in my finished lower level where I have a home office. Some 8 yrs ago in 2013, he purchased several SUNHEAT units, box heaters and patio heaters from Josh's dad . He had one heater left in dry storage that had never been used so it was the perfect trade! What I discovered was the unit would not power up...After testing a variety of 3-blade outlets, I contacted Josh and later spoke with Rick in service. Given how very well-constructed these units are and the technology they utilize, they were pretty darn curious as to WHY this is happening. Meaning, this was very far from a normal occurrence. As a measure of good faith, I was told if I could get it all the way to Grand Island, Nebraska on my dime, they'd perform a no-charge warranty service and ship it back to me pre-paid. I got on the phone with Spee-Dee and get a $31.18 pick-up rate to go from Peoria, IL to Grand Island, NE. I received the unit back yesterday, plugged it in and PRESTO. This was probably the best customer service experience I've had in even distant memory. Thanks again Josh. If I find myself headed to Grand Island, you'll be the first to know!!