Dobbs Tire & Auto Centers Edwardsville Troy Road

Anthony Venice Abernathy

Straight up no bs. Great service and expirience. Great prices. I would like a shuttle service for what I spend here but 2 thumbs up

Donna Abbott

All the employees were so helpful. We had A trailer tire blow on 270. We were loaded with pumpkins. We limped it to their shop. They didn't have the tire We needed but drove to get the tire. We were back on the road in an hour!

Haitian Breeze

I scheduled an appointment for an oil change 8 am. I arrived a few minutes before and was sure to ask the young man how long it would be for them to start on my truck. He stated it wouldn’t be long. I simply requested if there was a way to add to my profile “no upselling”. This guy caught an attitude. His delivery was unprofessional and he raised his voice. I advised him this isn’t the time and please get my oil change done. I clearly get the point to what he was stating, but the delivery was unacceptable. I should have left at that point. I waited patiently, never once was I acknowledged to say “my apologies for the wait” or “thank you for your patience in waiting “. 8:28am I walked out and left. 8:30 Dobb Tre &Aut comes across my screen. Tony leaves a message to state his employee walked the parking lot for 5 minutes looking for my car. 🤣 yea ok sir. A few weeks ago i asked for recommendations on a good spot for oil change and Dobbs wasn’t a recommendation at any point in time. I returned because you all did my service previously. One thing I’ve learned is to support companies with great customer service, diversity inclusive and ethical. I’d give this location a zero if I had the option to. Make it a great day on purpose with purpose.

Julie Daub

Had car trouble while traveling across the country. Took car to Dobbs Tire & Auto Edwardsville, IL. Though they were booked with work, they immediately assigned a tech to work on our car - even unhitched the UHaul trailer and hooked it back up when they were done. They were kind, helpful, understanding, and quickly figured out the problem and repaired it. Special thanks to Tony and Hunter who went out of their way to help us. I cannot begin to thank the staff at Dobbs for their help during this stressful event. Best car repair experience I've ever had.