SERVPRO of North Nashville

Sharon Costa

Zack, John, Will, and Jacob did an amazing job. Showed up quickly and came back to inspect throughout the process. Saved my beautiful hardwood floors!! Thank you.

Clint Bridges

Used them for mitigation from a water leak. Great service. I contacted them mid-morning and they were at my house within a couple of hours. Austin, Brantley, Mike and John did a great job, very professional and courteous.

Jeff Liedy

We are an Entertainment and Hospitality business they relies on outside services for mitigation following various unforeseen circumstances. ServPro has been prompt and professional in addressing any of issues, so that there is limited to impact to our customers and staff. Communication, follow up, and sincere pride in the work completed have been several of primary reasons for working with our representative and their team when needed.

Leslie Becker

Overall, my experience with (Rob Dixon's) Servpro of Belle Meade was excellent! From the receptionists to the project manager, all were courteous, friendly, and professional. Mike, the Project Manager, came to inspect our water damage. He arrived within 5 minutes of my scheduled time. Together, we came up with a plan to solve the water damage issues caused by my HVAC unit leaking. He and I had a few casual conversations as well. He sent me an estimate later that same day. A few days later, another Mike (they have three) came to recheck the water damage for mold. He was also professional and helpful. Since we had caught the issue quickly, there was not much surface area that was still damp. So, he set up the equipment to dry it out a few days. Then, he would return to recheck the situation. Hopefully, this would prevent having to cut into my ceiling. He asked what time I'd like him to return. After giving a time, he said someone would reach out to me to confirm the appointment time. Unfortunately, no one did. So, the morning of the follow up visit, I called them. I spoke with Amy. She apologized for no one confirming the time. She was glad I reached out to them. She confirmed that the arranged time would work. Mike came again, arrived on time, and rechecked the damage. Thankfully, the damp area was now dry. So, no cutting was necessary. Yeah! The cost of the project was affordable and a good value. Having professionals inspect the area really eased my mind since my kids have allergies and mold would potentially cause health issues. I was very pleased with Rob Dixon and his Servpro team! I was confident in their expertise and their ability to solve the issues affordably. I would be happy to use them again should the need arise. I definitely would recommend them to friends and family.