PetSmart

Category: Pet store in Richmond, Virginia

Address: 5515 W Broad St, Richmond, VA 23230, USA

Phone: +18042826455

Opening hours

Sunday: 10AM–7PM

Monday: 9AM–9PM

Tuesday: 9AM–9PM

Wednesday: 9AM–9PM

Thursday: 9AM–9PM

Friday: 9AM–9PM

Saturday: 9AM–9PM

Reviews

Wayne Moe

Nov 1, 2022

Nice clean store, good selection. Very friendly staff

Sonja Bray

Oct 15, 2022

Called ahead as I was visiting the area, looking specifically for dog advent calendars. The associate verified that yes, they had Christmas, & one Halloween calendar left. She kindly put the one remaining Halloween calendar aside until I could get there. All 3 of the associates I encountered during my visit were friendly & hpful. There was a selection of Christmas calendars. My Granddog will be thrilled!

Skip Rowland

Oct 11, 2022

As a pet store it is more than adequate: decent prices and wide selection. HOWEVER: the ambience is totally unacceptable. Every time I go I have to ask a manager to turn down the volume on the music. The music itself is TOTALLY INAPPROPRIATE for animals. Seriously. I grew up on hard rock. I love Bon Jovi and NXS and Deep Purple, etc...but that is NOT what animals need, especially those visiting the vet. They need calm, relaxing music or sounds of nature. Seriously, PetSmart, you can do much, much better.

Leonor Letson

Sep 29, 2022

Made an appointment to have my dog shaved. I made it clear when I made the appointment that she needed to be shaved. Got a call from the groomer 2 hours before my appointment telling me I had to bring her in earlier because "they shouldn't schedule big dogs at the end of the day". I raced home from work to get my dog so I could get her there earlier. When I walked in I could tell the groomer wasn't into it. Sarah told me that it was PetSmart corporate policy not to shave dogs because if they got cut and needed a vet it is difficult to have the dog seen because of Covid. I would have respected her saying she didn't feel comfortable doing it but to bold face lie after I took the afternoon off to get the dog there earlier wasn't appreciated. They aren't professional, lesson learned. Don't waste your time.

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Questions & Answers

How much for rabies vaccine

Iris Torres | Nov 2, 2019
Keith Kellam | Nov 2, 2019

There is no vet at this location, so you can't get a rabies shot there. Also, the PetSmart folks would need to refer you to the Banfield veterinarian for that info, since they are a separate business that leases space inside of PetSmart (at the PetSmart locations that have vets, which the Libbie location doesn't).

Can buy a turtle in this place?

Moises | Nov 2, 2018
latonia wilkins | Nov 2, 2019

Yes they have turtles now

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Do you sell live ladybugs?

Nate Sinkler | Jan 5, 2022
Michele Booker Johnson | Jan 5, 2022

I don't believe so. You may want to try some of the nurseries in the area or online.

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do they have chinchillas in stock?

Aubrey Hannum | Nov 1, 2021
HVNDS0ME HER0 | Nov 1, 2021

That's very rare if they do.

What are the Covid safety practices like here?

Anonymous | Nov 1, 2022
Terri K | Nov 1, 2021

Just wear a mask and keep your distance. Not sure about the grooming portion, but its very general safety practices here.

Are there currently cats or kittens in the adoption center at the store?

Betty Bartschmid | Nov 1, 2020
James Phillips | Nov 1, 2020

No but the pet store at Willie Lawn usually has a couple.

Is there a Banfield here?

Brandi Carey | Nov 1, 2020
Justin | Nov 1, 2020

Yes, there is a Banfield there. Girlfriend takes her doggo

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Do you guys have monkeys

NVRT Moon | Nov 1, 2020
Alyshia Parker (Aly) | Nov 1, 2020

They do not. They have a adopt a kitten center, snakes, lizards, hamster, mice, birds and fish.

What color hamsters do they have rn

Food Time | Nov 1, 2020
MJ Wallace | Nov 1, 2020

Best to go to the store personally to find out

Do you sell roaches?

Saki has arson | Nov 2, 2019
Louis Errante | Nov 2, 2019

Unsure. Very helpful staff if you need number let me know

Do you carry Purina Active Senior Plus dog food?

Jen Lee Guthrie | Nov 2, 2018
Ric A | Nov 2, 2018

Call a PetSmart store

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