Address: 5515 W Broad St, Richmond, VA 23230, USA
Phone: +18042826455
Sunday: 10AM–7PM
Monday: 9AM–9PM
Tuesday: 9AM–9PM
Wednesday: 9AM–9PM
Thursday: 9AM–9PM
Friday: 9AM–9PM
Saturday: 9AM–9PM
Wayne Moe
Nice clean store, good selection. Very friendly staff
Sonja Bray
Called ahead as I was visiting the area, looking specifically for dog advent calendars. The associate verified that yes, they had Christmas, & one Halloween calendar left. She kindly put the one remaining Halloween calendar aside until I could get there. All 3 of the associates I encountered during my visit were friendly & hpful. There was a selection of Christmas calendars. My Granddog will be thrilled!
Skip Rowland
As a pet store it is more than adequate: decent prices and wide selection. HOWEVER: the ambience is totally unacceptable. Every time I go I have to ask a manager to turn down the volume on the music. The music itself is TOTALLY INAPPROPRIATE for animals. Seriously. I grew up on hard rock. I love Bon Jovi and NXS and Deep Purple, etc...but that is NOT what animals need, especially those visiting the vet. They need calm, relaxing music or sounds of nature. Seriously, PetSmart, you can do much, much better.
Leonor Letson
Made an appointment to have my dog shaved. I made it clear when I made the appointment that she needed to be shaved. Got a call from the groomer 2 hours before my appointment telling me I had to bring her in earlier because "they shouldn't schedule big dogs at the end of the day". I raced home from work to get my dog so I could get her there earlier. When I walked in I could tell the groomer wasn't into it. Sarah told me that it was PetSmart corporate policy not to shave dogs because if they got cut and needed a vet it is difficult to have the dog seen because of Covid. I would have respected her saying she didn't feel comfortable doing it but to bold face lie after I took the afternoon off to get the dog there earlier wasn't appreciated. They aren't professional, lesson learned. Don't waste your time.
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There is no vet at this location, so you can't get a rabies shot there. Also, the PetSmart folks would need to refer you to the Banfield veterinarian for that info, since they are a separate business that leases space inside of PetSmart (at the PetSmart locations that have vets, which the Libbie location doesn't).
I don't believe so. You may want to try some of the nurseries in the area or online.
That's very rare if they do.
Just wear a mask and keep your distance. Not sure about the grooming portion, but its very general safety practices here.
No but the pet store at Willie Lawn usually has a couple.
They do not. They have a adopt a kitten center, snakes, lizards, hamster, mice, birds and fish.
Best to go to the store personally to find out
Unsure. Very helpful staff if you need number let me know
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