GreenPal

Category: Lawn care service

Address: 1312 5th Ave N, Nashville, TN 37208, USA

Phone: +18667984485

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Margie Farmer

Oct 29, 2022

Very easy to set up! Great service!

Sabrina Hoosier

Oct 28, 2022

My yard looks amazing. The service was so good and easy. I will continue to use hummingbird lawn services

Antonio Carcamo

Oct 25, 2022

An excellent and quick job performance. Presentable in his person and equipment. An excellent and professionally responsible individual.

TrainMan42 Dude

Oct 18, 2022

Performed the work quickly and did a thorough job. Very happy with the service. Thanks Alonso!!

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Questions & Answers

How does GreenPal work?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

It's a very simple, just enter your address to create your lawn profile. Then, pre-screened local lawn professionals will submit bids to you for your lawn service. You’ll get up to 5 grass cutting bids back within an hour or so. Once you've selected a lawn service, you pay online when the job is complete. Still unsure? Check out this short video that explains the GreenPal process.

What does it cost?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

GreenPal is free to use. List your lawn, receive lawn care service bids, read their reviews, and select your local lawn service provider at no cost. No hidden fees, the pricing quoted by the community of lawn vendors is what you pay. Using the GreenPal secure site or mobile app, you pay the lawn professional at the agreed-upon price when the job is complete. No credit card is required to get bids on your lawn, its free.

How do I get bids for my lawn?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Create an auction for your lawn by entering your address and the date desired for the service. You will receive multiple lawn mowing bids from GreenPal's qualified lawn care professionals nearest your lawn within hours of the listing. You’ll get an email and text message notifying you have received bids, You can then pick your new lawn pro on the GreenPal website or with the mobile app.

Where can I get GreenPal Lawn Service?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

GreenPal is growing every day. We currently offer lawn care services in most every major city.

Who are these lawn care professionals?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

GreenPal does not let all vendors into the GreenPal community as there is an approval process to become a GreenPal partner, including: - Bank checks - Pictures of past work - Professional References - Verification of equipment and experience - Acceptance of the GreenPal quality of standards

How do I know whether they're any good or safe vendors?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

The best way to feel comfortable with the lawn service you choose within GreenPal is to read over their lawn maintenance reviews from other GreenPal users. In addition to that, rest assured the lawn mowing services you can hire with your GreenPal account must maintain an acceptable level of service or they will no longer be allowed to conduct business within the GreenPal community.

How are the reviews collected? Are they legit?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

One of the nicest things about the GreenPal community is that all of the reviews are based on actual lawn mowings that have occurred within the GreenPal marketplace. Thats one benefit better than finding a lawn service on Yelp, Angie's List, or Google Reviews. Because there is no way for a vendor to pay for reviews or get their family or friend to review them, ALL the reviews are tied back to actual lawns that were mowed in the system, so you can trust the vendor rating and reviews are legitimate.

How are the bids ordered when they arrive?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Bids will come to you via email and text as lawn mowing services nearby you submit pricing, so they are ordered by how promptly they came in. You will receive up to 5 bids. You will be able to read reviews from other GreenPal customers so you can choose with confidence based on their rating and pricing.

What happens if I am not satisfied with the service?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

First, you don't pay until after you have confirmed the service is completed. GreenPal does not charge your card up front. On top of that, all lawn mowings all backed by The GreenPal guarantee. If something isn't right you can dispute the service and your lawn mowing service is notified to make it right for you.

How does the vendor determine how much to charge?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

We empower the GreenPal community of lawn businesses to efficiently bid on your lawn. This is how you get multiple landscape maintenance quotes back so fast. GreenPal does not set your lawn pricing. The size of your lawn, how tall your grass has grown to be, and also its proximity to a vendor’s current lawns they already have on their route are the three biggest factors that determine their pricing. Because they are already familiar with your neighborhood, some lawn businesses will quote your lawn based on the aerial imagery and square footage data we provide to them. GreenPal is the only way to quickly get multiple accurate grass cutting quotes from lawn businesses that you can instantly read reviews about and hire on the spoty with out making a phone call.

What can I expect to get? What services are included in the price?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Included in each of your yard maintenance quotes will be a professional mowing, weedeating around obstacles and trees, and also edging of sidewalks and paved surfaces as well as clean up and blowing off of hard surfaces after mowing for a lawn under 10" tall. (Tall Grass will be 2-3x the cost, speak to the lawn service you hire for details) . Some GreenPal users also like to have their weeds pulled and sprayed in their beds, if you would like that service as well you can add that on with the lawn service you hire to work with for your ongoing lawn mowing visits. Not included in shrub pruning, or bagging of the lawn clippings.

Is my yard too big? Or too small?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

No lawn is too big or small. To date the biggest lawn mowed in the GreenPal community was over 10 acres, the smallest was a 100 sq ft square in front of a condominium.

How and when do I pay the vendor?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

You can pay securely with your GreenPal account using the website or mobile app when your lawn has been mowed to your satisfaction.

How can I get the mobile app? What does it do?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

The GreenPal mobile app will enable you to receive your bids, schedule your cuts, and pay your lawn service on the go. Just go here for the App Store, or here for the Google Play store.

How do I schedule service?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

By using the GreenPal date picker, you select the date you would like your lawn cut. Then local lawn care professionals will confirm the date when they submit their bids for your review. After your first cut with your new lawn vendor , you can set it and forgot it for weekly or every 2 week lawn mowing visits. You will be able to pick followup dates for mowing such as weekly, every other week, or every 10 days.

Do I have to send my yard out to bid every time?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Not at all. Once you find the GreenPal professional that is right for you, you can set the desired dates moving forward, from weekly to bi-weekly. The service process will not change - you will still receive a notification and picture each time the job is completed. Just set it and forget it!

Am I obligated to pick a vendor to cut my grass?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Nope, GreenPal is free to use. No credit card is required to get bids on your lawn, In the unlikely event that you are not pleased with any of the bids received, you are not obligated to pick one

What if they can't come on my date?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

There are many factors such as weather and equipment issues that could impeded your lawn service from mowing your lawn on the exact day that you’d like. So GreenPal makes this easy. On step 1 of our signup you’ll see “My date is flexible by.” This allows you to be flexible with your desired date by 1, 2, or 3 days. Keep in mind, the more flexible you are with your date, the better pricing you will receive from our community of lawn professionals.

What happens if it rains on my service date?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

The lawn service you hired will mow with an umbrella… Just joking, typically the lawn mowing busineses in the GreenPal community will move your lawn maintenance date to the following day. Keep in mind, if you experience 2-3 days of straight rain, this will cause a few days delay in your service Your GreenPal lawn service you hired will modify the service date so you are in the loop on what day he is coming.

Do these providers take into account if its too wet to mow?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

GreenPal doesn't let all lawn companies into the community. Mowing lawns is a craft that requires years of experience. The lawn businesses you can hire will use caution and exercise good judgment with your lawn. If its too wet to mow they will reschedule to the next day, and you will be notified via email.

What if I am not home, how will I know the lawn actually got mowed?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

No worries , you don't have to be home because you will get a picture of your completed lawn mowing sent to you via email and mobile app. Also you have 24 hours to make sure everything was done to your satisfaction before your card is charged and you pay the lawn business you hired using your GreenPal account.

What if I have dogs?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

We are dog people too. There are 1,000’s of GreenPal users that have dogs. In most cases your lawn professional can mow while your pets are present in the yard by exercising caution. You can let your bidders know in your special requests section during the signup process. If you will need to place your pets inside while the lawn company you hire is mowing, then we recommend adding that detail as well, so the lawn companies will know that your desired date is not flexible.

Do they bag the clippings?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Most of the time, lawn care vendors do not bag clippings as a standard service and most lawn businesses do not offer bagging as a service. The ones that do typically charge 3x what the normal mowing rate is for bagging and hauling off your grass clippings.

How tall do they cut the grass?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

The lawn company you hire will follow best practices. So depending on what part of the country you are in, the mowing height will vary. For instance if you have a tall fescue lawn, the mowing height will be 3-4” . If you have a Bermuda or St. Augustine lawn, the mowing height will be shorter , around 2”. However, you’re in control, If you have any special requests for lawn mowing height simply add those in the special request box on signup, or in your lawn profile after you have received your first cut.

What if I want more landscaping done, such as mulch etc.

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Currently , GreenPal is focused on making it easy to find, schedule, and pay the perfect lawn professional for your basic weekly mowing and weeding but the good news is , after you get setup with the lawn maintenance company you like for your ongoing mowing visits, setting up additional yard work is a snap after they familiar with your lawn and property.

Can I order lawn care for a friend or family member?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Sure you can. There are 1000's of GreenPal users who have ordered lawn mowing for a friend or relative even if they live out of state. The cool part is you get a picture of the completed work, so you know the work was completed.

Can I just use GreenPal once?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Unfortunately, The lawn companies that pay to use the GreenPal system are not doing any 1 at a time cuts. They are only taking on weekly or every 2 week clients setup until the grass stops growing at end of the season, typically October or November. When they mow for you the first time... it's an audition on good faith for them to earn you as customer for ongoing mowings. The good news is... if you are not happy with their work you can cancel and hire a different lawn service with your GreenPal account. Also, it just gets too tall for them to manage beyond 14 days and one-off ad hoc mowings are more trouble than it's worth for them.

Can I cancel an existing appointment?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

You sure can as long as its not the same day as your appointment. If you are needing to cancel or reschedule, please do so on your dashboard but make sure its 24 hours prior to your scheduled date.

What if I have multiple properties that I want my GreenPal lawn company to service?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Sure GreenPal is built to help you manage multiple lawn services for multiple properties . First... you'll need to establish service for your first location Then after you've hired your first vendor for your first property then just click "add a property" in your menu Then you can get bids for the next location and hire the same lawn service or different service for the next property. You can add as many as you like. Couple of tips... If you find a service you like working with ... and if your properties are within 5 or 10 miles from one another... it can be advantageous to use the same vendor for all of them... Just send your vendor a text giving them the heads up to submit their bid for you new location so you can hire them for that one too.

What if I want to use GreenPal but my current lawn company who is not on GreenPal?

Patrick Seale | Nov 2, 2018
GreenPal | Nov 2, 2018

Even though there are thoudands of lawn mowing companies on GreenPal, we totally understand that you love your lawn guy. If your current lawn business is not on GreenPal, maybe they would be a good fit for GreenPal. Just have them go here to sign up.

I CAN'T LOG INTO GREENPAL AS I FORGOT MY PASSWORD AND I AM NOT SURE IF THEY ARE COMING TOMORROW - MAY 18TH OR 19TH?

Debra DiMartino | Nov 1, 2021
Stacy Whipple | Nov 1, 2021

Check your email for your person's contact information and contact them directly.

Read More

Why GreenPal cancel account

[email protected] Molina | Nov 1, 2020
Sreenivas Pondicherry | Nov 1, 2020

Not sure I understand the question. Did GreenPal cancel your account?

Do you have someone to cut my yard tomorrow?

Nan M Hayden | Nov 2, 2019
Sherry Muntean | Nov 2, 2019

You need to go to their website to ask them

How do I contact the company if my account is messed up? I'm stuck with a non-functional account and need someone to fix it.

Nikolus Strey | Nov 2, 2019
Elizabeth Sandoval | Nov 2, 2019

I emailed their sight. They were quick to reposnd

How in the world do I get in touch with someone to change credit card info before the card expires? You're set up to not talk to anyone and your website is not helpful at all for this.

Becca Cole | Nov 2, 2019
Veronica Watson | Nov 2, 2019

Credit card information can be changed by logging in to your GreenPal profile. I had to do that exact thing last month.

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