U-Haul Moving & Storage of Lima

Chuck Bridgman

Rented a pickup truck for one day. Picked up Saturday 8am returned same day 2pm. They charged me for 3 days. When I called and told them I had the truck for one day - they told me "prove it."

Tyler Calhoun

Good experience with U-Haul truck drop off. The gentleman was very nice and helpful in the process of returning the truck.

Brandon C

This should have been back when it happen but I feel like it still needs to be said.so in 2011 I rented a truck and car trailer and I ask to be shown how to put the car on because I never did this be.i was only told by 4 people and the manager on duty that it was not there jobs to show how to work there equipment. I planned this truck a week befor hand and told the manager I was making a long trip and ask her if it was possible to have them do a truck inspection to make sure everything is OK and it was safe to make the trip. I was given the thought that it would be handled.long story short I had more problems with the truck because it was broken down many times and causes me a delay to get to my new area that took a week and 3 day of sitting in a state that was now trying fix the truck.after everything was said and done they told me I had to pay 850.00 due to late fees.after u Haul read my account on what all happen they dismissed the money that was own but I had to fight with them beforehand. They need to listen to there customers and train them on there equipment. And if they know a long haul will be made they need to do a full inspection of the truck and equipment before giving it out.

John B

Payed for everything found they charged me for a dolly I didn't want nor need I didn't ask for it horrible