Telhio Credit Union

Category: Credit union in Columbus, Ohio

Address: 4000 E Broad St, Columbus, OH 43213, USA

Phone: +16142213233

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 8AM–6PM

Saturday: 9AM–2PM

Reviews

Lorrie Gillmon

Oct 27, 2022

No way to call and ask a simple question. Only automated options. Finally tried one of those, was put on hold, and 5 minutes later, was disconnected. Seems to be the norm at the Whitehall location. NEVER had this much trouble when it was Columbus metro federal credit union.

Michael. L Galloway

Sep 24, 2022

The ATM machine should allow you to take 5/10 or whatever you decide to take out or if you want to pay a bill you should be able to pay what you want and not what you want me to pay if y'all need to hire more people too and Elizabeth and Marcy are the best y'all working them too hard

Birtie Floyd

Jul 11, 2022

The new teller that helped me was in training but surprised me he was very knowledgeable and friendly. I like Telhio as I have been their customer since the day they opened their office at Western Electric second floor. Thanks

Brandon Carter

Mar 16, 2022

Trash. They took over a loan I've been paying on and their process for paying is much more intrusive than the previous servicing company because now they have to "verify" my account information as if I haven't been paying for it for two years (which they also have the transaction history on their website). Now I have to wait 3 days for some unnecessary process. You call in and the wait times are obscene. Lesson learned.

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Questions & Answers

How much would a loan payment on 9,000

Patricia Bean | Nov 2, 2018
Hope Foster | Nov 2, 2018

Depends on credit score (which determines the rate of interest) and the term (the amount of time to repay).

Did every current customer of Columbus Metro get a 15+ page, single spaced letter of terms & conditions from Telhio that we were urged "to review ..carefully"? Makes me suspicious enough to put my money elsewhere..🤯🤯

James McClaugherty | Feb 4, 2022
Telhio Credit Union | Feb 4, 2022

Yes, every member received the new agreements and disclosures that will apply to their accounts after our core system conversion in late February. These documents are required by law and very similar to what you'd receive if you opened a new account with any other financial institution. You will receive more communications, including your new account information and guide for using our updated systems, prior to the conversion.

Do they charge check cashing fee?

Gregg Bly | Nov 1, 2020
Telhio Credit Union | Nov 1, 2020

We do not charge a check cashing fee if you have an account with us. If you are not a member and you are cashing a check that our member has written to you, there is no fee for checks under $100. If the check is over $100, there is a $5 fee.

I think my account has been compromised and I can't change my information on line to protect my money since it is after hours how do I freeze my account until tomorrow morning?

Mary Lyons | Nov 2, 2019
Teresa Conrad | Nov 2, 2019

You can call the credit union. There is a 24 hour answering service. They can block your debit card

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