CVS Pharmacy Specialty Services

L

been trying to get my prescription for a month now, these guys have horrible communication, horribly organized, they cannot seem to communicate properly with my doctors office. I have never been so furious with a company in my life,

Sangdy Lang

Always seems to be losing my insurance info despite me never have changing it for a year now. Frustrating. Accredo was easier to deal with it and they were also considered bad but not like this. They keep asking for my insurance ID regardless of me having the SAME insurance for a year now.

Chelsey Gardner

GO ELSEWHERE!! Fair warning... I tried for over a month to get my medication. They would set it up saying it was out for delivery and then call the next day saying there are problems. I went over a month trying to get my medication and NEVER got it. They lie when you talk to them over the phone and do not do what they say they are going to. My insurance switched from Aenta to this mess?? I switched insurance to avoid ever having to do business with CVS again. Horrible.

Joseph Saunders

I dropped off a script on Wednesday morning and she said they would call me when my prescription was ready. I called Friday afternoon to see when it would be ready. She said it had been ready since Thursday morning. She also failed to mention that they close at 6pm. And they are not open on weekends. Which I only found out by showing up at 630 on Friday. Of Memorial Day weekend. So now even though I dropped off the script on Wednesday and it was ready Thursday, I won't get my meds until Tuesday. Awful customer service. Even worse because it affects people's health.