Lake Pointe Grill

Category: Restaurant in Springfield, Illinois

Address: 1386 Toronto Rd, Springfield, IL 62712, USA

Phone: +12176793900

Opening hours

Sunday: 4–8PM

Monday: Closed

Tuesday: 4–8PM

Wednesday: 4–8PM

Thursday: 4–8PM

Friday: 4–8PM

Saturday: 4–8PM

Reviews

Shelley F

Jul 14, 2022

All three of us ordered something different and all of our entrees were exceptional!

Scott S

Jul 7, 2022

Have patronized this restaurant a few times over the years when on vacation and our return travel brings us through Springfield. We were greated immediately upon entering and seated. The waitress took the drink order and allowed us time to look over the menu. We ordered, received our appetizer which was good. Then our food arrived. Mine was delicious. My wife's, not so much. But, manager comped the meal. Bottom line, great service, a glitch in otherwise good food (it happens). Would go back.

Sharon Bell

Jun 1, 2022

We Endured The WORST Service EVER!! We Had A 7:00 PM Reservation At Lake Point With An Event We Were Attending Nearby At 8:30 PM! We Were Seated On Time With Our Order Immediately Taken!! About 1/2 Of The Tables Were Filled! Patrons Came In After Us And Got Their Food, Ate And Then Left! We Still Had Not Received Our Food - They brought our food at 8:05 PM (1 hour after it was placed) and we had to ask for To Go Containers (because we didn’t have time to eat) and then STILL GAVE US A FULL BILL!! All the manager kept saying was “I’m Really SORRY, But There Is NOTHING We Can Do”!! I said “I CAN’T BELIEVE YOUR CHARGING US FOR A MEAL THAT WE WERE NOT EVEN ABLE TO EAT”!! I said “I WANT TO BE REFUNDED FOR OUR MEALS!! AFTER ALL, IT WAS YOUR MEAL PREPARATION STAFF’S PROBLEM, NOT OURS”!! Again, the Manager said “I’m SORRY, BUT There Is NOTHING I Can Do”!! By this time, I was pretty angry and said “THERE IS SOMETHING YOU CAN DO…….I WANT MY MONEY BACK!!” YOU CAN HAVE THESE MEALS BACK SINCE WE CAN’T TAKE AND EAT THEM AT OUR 8:30 PM SHOWTIME”!! The Manager finally said that she guesses she could give us a Gift Card for a free meal! Then, she couldn’t find the new Gift Cards! Another 5-10 minutes went by until she found them and issued it to us!! I COULDN’T BELIEVE THIS…….SHE SHORT CHANGE US AND DID NOT ISSUE THE GIFT CARD IN THE AMOUNT THAT WE PAID!! We left and FINALLY GOT TO DESTINATION AND WERE LATE!! I Give Lake Point Restaurant A ZERO (HORRIBLE) REVIEW!! I WILL NOT RECOMMEND THIS RESTAURANT TO ANYONE!! We were very DISAPPOINTED with the SERVICE and their MANAGERIAL STAFF!! WE WILL NEVER GO BACK!!

John

Apr 8, 2022

Service was good, but the Horseshoe was subpar at best. Very little meat, so-so cheese sauce, and undercooked fries were a wet mess. The tomato basil soup was hot and delicious, the only saving grace here. I must admit that this meal was not typical of previous dinners here, so maybe the cook had a bad day.

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Questions & Answers

What are the Covid safety practices like here?

People are asking | Apr 2, 2021
Lake Pointe Grill (Owner) | Apr 3, 2021

Lake Pointe Grill is following all local, state and county guidelines for Covid-19 safety measures. We are practicing social distancing with regards to seating and all guests and staff are required to wear masks.

Does lake pointe have Kids menu?

Shane Reckert | May 2, 2020
Pamella Howard | May 3, 2020

Yes.

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Do they have gift certificates?

Cathy Lindsey | May 2, 2020
Harlan Sanders | May 3, 2020

Yes, any denomination available at the bar area register.

are you open thanksgiving day

Marilyn Robinson | May 3, 2019
Lake Pointe Grill (Owner) | May 4, 2019

Marilyn, We are not open for the Thanksgiving Holiday...

Do you deliver?

Nancy Chapin | May 3, 2019
Lake Pointe Grill (Owner) | May 4, 2019

We deliver through 3rd party vendors like UBER EATS ( https://www.order2eatspringfield.com/restaurants) and Order2EAT (https://www.order2eatspringfield.com/)

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Do you have gluten free pizza crust?

Leah Schroeder | May 3, 2019
Lake Pointe Grill (Owner) | May 4, 2019

We do!! We also use gluten free soy sauce, which has made many of our menu favorites gluten free as well!!

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What is your Easter brunch nenu

Celine Bentley | May 3, 2018
Rodney Yoswig | May 4, 2018

Please call

Do you have gift cards?

John Barber II | May 3, 2018
Tiffany Green | May 4, 2018

I don't believe that they do.

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