Millheim Small Engine

Brandon Englert

If i could give 0 stars i would. Have been there 7 times about a faulty mower. After"fixing" it, it still didnt work properly. Go else where

D

Called and left a voicemail 3 times for my husqvarna mower repair and waited a month without a response.

Shannon Brace

My partner and I wanted to purchase a used mower at a locally-owned business. Several locals gave us good reviews of Millheim Small Engine. So we borrowed a truck, went, and purchased a basic model riding mower. After only mowing our yard twice, all the oil leaked out. So we called and asked if they would fix it. They said yes, but wanted us to wait a month to return it (we understand it's busy season, but were hoping they would prioritize something they sold that malfunctioned). We waited and called after a month and they asked for another two weeks. We understood it was busy, but push-mowing our yard was hard work in the meantime (~2 hrs of mowing on a hill). A family member offered us their used mower (in return for us paying for repair costs), so we asked if we could return the mower instead, as it wasn't usable and we weren't sure all that was wrong with it. So after we finally took it back, and they offered $350 less than we purchased it for. While we understand they have an "as-is" policy, we essentially paid $350 to mow our yard twice and had the hassle of needing to return it and going back and forth for six weeks. They should have taken more ownership of selling us a mower that wasn't in good shape. Overall, it wasn't a good experience. This may be a good place for others if you don't have any issues down the road, but buyers beware, if something does have issues, you may wait a really long time for them to fix it and they will not refund you a fair price.

Chuck Noll

Excellent customer service. Very knowledgeable and helpful. These guys have anything you could need from a general hardware store and at reasonable prices.