Brothers Ace Hardware Plumbing & Heating

Lisa Liss

I am new to Rutherford and I needed some hardware. I asked this woman her return policy and what an attitude I got. She said to me “I don’t know why people buy things and then return them. We need to change our return policy” I will never step foot in this store again. What an unfriendly and unpleasant human being. I am not sure if she is an owner or an employee but maybe she should stay at home and not be around people.

vinod bang

Always a supporter of local business in the town so been buying from this place from last 5 year or so even though they are a bit expensive than other hardware stores. Went there today to return something and the old women was rude from the moment I was the at the counter. “Some” people get special treatment at this store than others (if you know what I mean by that) .. today was my last day visiting the store. By the way all other stores accept returns if you have the item in original packing and if you present the credit card with which you bought the item, THEY DON’T! Or may be the lady refused to take it back just because I “looked” different. Will never go there ever again! Responding to the comment by the store below - The lady started talking rudely to me even before I could take the return items out. Her attitude changed as soon I stepped inside the store so clearly she didn’t wanted me in the store. FYI, I visited other stores with similar items and they were nice to me. Also please take some time to visit other stores who are more successful than yours and see how are they accepting returns- they either need the credit card or receipt. Even if you dont have the receipt, they will give store credit attached to your ID.

Toby Targett

Love this local hardware store. They have EVERYTHING.

Jesus Perez

Family owned local hardware store where the owners are very knowledgeable and always willing to help. I try to buy here as much as I can