7 Oil Plus - HVAC, Oil & Fuel

Jean Boyle

I ordered $300.00 worth of oil, additive and a start up. Never got no cost prime and start. Driver 55 had me turn on thermostat and wait a few minutes, it started and stayed on. I went outside where he was filling my tank and asked about additive as I was told once you use it you always have to use it. He said oh you ordered additive? He checked and after putting away his hose he put in the additive. I went back inside as he pulled away and my furnace was no longer running. I called the office and was told someone could come look at it for $99.00. Are you kidding me. He never primed my furnace and put the additive in after everything was done. He even left the empty bottle on top of my furnace. Very disappointed as I've used 7 Oil since I moved here and after buying my home I got a slew of quotes but stayed with 7 Oil because I liked Pat. Now I guess I need to find a a new company. Very unhappy. UPDATE:I got a call within an hour of posting and between Diane and Bill everything was 100% taken care of. I went from being angry and wanting to switch companies to being very pleased with the customer service I received. Thank you for doing the job right and the advice about my gauge. Definitely worth a 5 star rating.

MIke Opdenaker

These folks have been taking care of my oil needs and furnace for years now. Always lightening fast pleasant service from the best!

Emily Hou

The lady from the office. Who talked to us on the phone is not very friendly. She gives us attitude. She did not explain to us on the phone. We can use credit card as payment. She requested us to pay Check or Money order. The delivery guy is so friendly and nice. He told us we can use credit card as payment and we don't need to be home. As a new customer, I hope the office lady can change her attitude. Be patient and friendly to all your customers. And not giving wrong info.

Jen Smith

The woman who answered the phone when I asked the current price per gallon refused to tell me until I told her the last time I ordered oil from them. I couldn't remeber. We often shop around to get a lower price. As if customers can't shop around in this inflated economic state!!!! I will never deal with this company again.