AAA Roanoke

Category: Insurance agency

Address: 1376 Towne Square Blvd NW, Roanoke, VA 24012, USA

Phone: +15403440943

Opening hours

Sunday: Closed

Monday: 9AM–6PM

Tuesday: 9AM–6PM

Wednesday: 9AM–6PM

Thursday: 9AM–6PM

Friday: 9AM–6PM

Saturday: 9AM–2PM

Reviews

Lumsy A

Sep 2, 2022

Our battery died and we called AAA. The guy from the Sevierville location arrived quickly and instantly resolved our issue.

Marilyn Buerkens

Sep 1, 2022

Wonderful staff and easy location...but AAA no longer has Travel Guide Books. Help us travelers and planners, AAA. Please bring back your books (maybe on a pre-order basis.)

Jackie Bush

Aug 2, 2022

Very professional and helpful. Thanks again

Wanda Miller

Jun 21, 2022

Romeo worked faithfully to come up with a travel,plan that met our desires and our pocketbook. Thanks for serving us.

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Questions & Answers

Is 4 hours an acceptable response time for a premier member? That's where I'm at, so far.

Mr. Rodger's Neighborhood | Oct 1, 2022
AAA Roanoke | Oct 1, 2022

Please call Roadside Assistance at 1-800-AAA-HELP to follow up on your service request.

Do not purchase no membership with them they make you wait hours not 1 or 2 hours but literally 7-8 hours they can't even keep track of they're documents,calls,or even pleasing a customer they are so rude and unprofessional I waited 8 hours 2 times

Khadiga Hawkins | Apr 4, 2022
AAA Roanoke | Apr 4, 2022

Thank you for your feedback, to discuss this further please call 800-AAA-HELP.

I lost my card, how can I get a new one?

Sandra Smith | Oct 31, 2021
Cynthia Corrow | Oct 31, 2021

Definitely go to the office, they are knowledgeable and helpful.

Read More

When does Triple A say most Thanksgiving travelers will be on the roads?

Terri Mayhew | Oct 31, 2021
AAA Roanoke | Oct 31, 2021

We predict most travelers will be on the road on Wednesday afternoon.

Do you offer Tag and Title services?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

Yes. For more information on the services we offer, please give us a call.

Where can I find a list of AAA Discounts & Rewards™ vendors?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

1. Visit our website. 2. Click on the Search All Discounts 3. Enter the zip code of your desired city in the "Search For Offers By Location" to view discounts.

Are there limitations on how many times I may call for Roadside Assistance?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

You may call for Roadside Assistance whenever you need it and receive up to four service call entitlements per membership year at no charge under the AAA Classic, Plus, and PlusRV plans. For any additional calls in the same year, you will still receive service; however, you will be charged for it at a special member rate.

Why am I reaching the wrong AAA website for my area?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

To reach the correct AAA site, please go to our website and select “Go to other AAA Clubs at the bottom of our page.

If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits.

How do I become a member?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

You can join online, where you will also see our current pricing and service offerings, or you can call give us a call. We look forward to welcoming you to the AAA family!

What number do I call for help/Roadside Assistance?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

Call the number on the back of your membership card. Wherever you are in the U.S. and Canada, your call will be dispatched to a nearby AAA/CAA affiliated service facility that can help you-24 hours a day, 365 days a year.

How do I order Maps, TripTik routings, or TourBook guides?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

Maps, TripTik routings, and TourBook guides are available at your local AAA store or you can visit our website for more information.

This week,Tuesday, Wednesday, and Thursday, what are driving conditions between Lexington, VA and Jamestown, NY?

Margaret Whittington | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

For more information on what services are offered, please call your local AAA service center.

Can I purchase euros from your website?

AAA Roanoke | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

AAA members can purchase over 100 Foreign Currencies through our website.

Does my insurance cover tires?

W. Joseph Dupuis | Oct 31, 2020
AAA Roanoke | Oct 31, 2020

We recommend calling your local AAA Insurance Agent to learn more about your policy.

Can photos for an international driver's license be taken at your Town Square store?

Randy Shifflett | Nov 1, 2019
Theresa Southard | Nov 1, 2019

Yes they can!

Where can I get a trip ticket

Jeffrey Gruber | Nov 1, 2019
Tony Mason | Nov 1, 2019

AAA store Near sams

Do we need to purchase health care insurance for traveling to France and Spain or does the Antherm insurance work?

Rick Showalter | Nov 1, 2019
Tom Mitchell | Nov 1, 2019

You would need insurance. Your normal insurance is only good in the U.S.

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