Firehouse Subs Old Alabama

Category: Sandwich shop

Address: 3005 Old Alabama Rd Ste 6001, Johns Creek, GA 30022, USA

Phone: +17704421945

Opening hours

Sunday: 10:30AM–9PM

Monday: 10:30AM–9PM

Tuesday: 10:30AM–9PM

Wednesday: 10:30AM–9PM

Thursday: 10:30AM–9PM

Friday: 10:30AM–9PM

Saturday: 10:30AM–9PM

Reviews

Andrew Watson

Oct 8, 2022

Don't use the online ordering if you expect your food in a timely manner. I've been waiting an hour and the staff acted like i was crazy because they're computer system told them they shouldn't even have started making my food yet!

Maria Letícia Ribeiro Neves

Aug 28, 2022

Great food, terrible customer service. My husband and I felt intimidated by the guy who took our order.

Imprison All Politicians

Aug 26, 2022

food was ok. the wait wasn't. ordered 6:45 and was given a 7:25 pickup time. i show up at 7:20 and someone else walked in just in front of me ordered at the counter and had their food in about 10 minutes. another person showed up after 7:30 ordered and got their food in around 10 or 15 minutes as well. finally i got my sandwich at 7:50. i understand being short staffed but where is the priority for people who order earlier. what's the point in ordering in advance if i have to wait an hour for my sandwich but people who walk in after my pickup time and order get their food before me

Jeff Brochstein

Jul 26, 2022

This is a generally, most times a very good location. However, the demeanor of some of the staff needs quick improvement. The young man who took my order there last week looked like he was going to jump over counter and give me a beat down when I walked up. I asked him if everything was ok...he turned to his friend making sandwiches and chuckled. There is a young lady who works there who does a seemingly very good job, but constantly looks disgruntled. Attitude and customer facing service goes a long way, just saying. There is the one guy there during lunch (who has been there for a good while...I believe he is from Michigan originally) who exemplifies this.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 31, 2022
Tom Cesario | Oct 31, 2021

All employees wore masks but some customers did not.

Does Firehouse Subs offer boxed lunches?

Firehouse Subs Old Alabama | Oct 31, 2020
Firehouse Subs Old Alabama | Oct 31, 2020

Firehouse Subs offers a variety of boxed lunch options. Find out more at www.firehousesubs.com/our-food/catering/

Can I purchase any of the hot sauces found in a Firehouse Subs restaurant?

Firehouse Subs Old Alabama | Oct 31, 2020
Firehouse Subs Old Alabama | Oct 31, 2020

So you like it hot? We do too! Our hot sauces, including our signature Captain Sorensen’s Datil Pepper Hot Sauce, are available for purchase on one website. AND...because you’re a loyal customer you get a special Firehouse Subs discount of 7%. Visit www.hotsauce.com and search for the sauce you wish to purchase. Upon checkout, enter the following coupon code - FIREHOUSE07.

How do I find out about special offers from Firehouse Subs?

Firehouse Subs Old Alabama | Oct 31, 2020
Firehouse Subs Old Alabama | Oct 31, 2020

Sign up for our Copy That! email newsletter at FirehouseSubs.com/Newsletter to receive special promos and offers (including an offer just for signing up). Sign up for Firehouse Rewards to earn points and rewards on your purchases! Contact your local Firehouse Subs to inquire about special events such as Kids Eat Free night(s). Connect with us on Facebook, Twitter, Instagram, and YouTube to participate in exclusive contests, promotions, and giveaways.

How do I purchase a Firehouse Funds Gift Card?

Firehouse Subs Old Alabama | Oct 31, 2020
Firehouse Subs Old Alabama | Oct 31, 2020

Firehouse Subs Gift Cards are always a good idea! You can purchase a gift card at any Firehouse Subs restaurant. Or, you can buy online and check your balance at https://www.firehousesubs.com/our-food/extras/firehouse-funds-gift-cards/

How do I get my free birthday sub from Firehouse Subs?

Firehouse Subs Old Alabama | Oct 31, 2020
Firehouse Subs Old Alabama | Oct 31, 2020

You must sign up for Firehouse Rewards before your birthday to receive a free medium sub reward, valid once on your birthday or within the following 6 days. No ID required to redeem. Learn more: FirehouseSubs.com/Birthday

Do you have any Gluten-free menu options?

Firehouse Subs Old Alabama | Oct 31, 2020
Firehouse Subs Old Alabama | Oct 31, 2020

Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.

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