Address: 5082 Kahn Dr, Lumberton, NC 28358, USA
Phone: +19107376006
Sunday: 10:30AM–9PM
Monday: 10:30AM–9PM
Tuesday: 10:30AM–9PM
Wednesday: 10:30AM–9PM
Thursday: 10:30AM–9PM
Friday: 10:30AM–9PM
Saturday: 10:30AM–9PM
ItsJusT Me
We were heading out of town and LOVE eating at firehouse in our local area , so we stopped in here.. omgoodness, we got a very basic order, nothing difficult or crazy , half of it was missing and made wrong. On top of that , the place was filthy. We will not be coming back to this location.
Will Hanlon
Total clown show. Lost the first order entirely somehow, giving a meatball sub to a vegetarian, then said they didn’t actually have the order. Upon seeing no CC charge, decided to place the order again digitally to ensure customizations were correct because staff was clueless. Second order also didn’t send a confirmation email, nor charge the CC right away… but this time they “found” the order. Can’t say I’ve ever had a particularly “good” Firehouse Subs experience, but this was a total waste of 30 minutes because of staff incompetence or lack of give-a-f**k in the midst a long drive. Maybe this location is particularly bad, but yea: steer clear.
Bryant Sanderson
My girlfriend and I went to firehouse subs ,this was my first time so I was excited . I have never seen anything like this the employees was using foul language in front of customers who were elderly. They had people that wasn’t employees behind the counter . When we finally got our food my meatball sub was cold , but yet the meatballs were burnt and dry . I was very disappointed because I believe in supporting first responders businesses. I’m a former first responder and my girlfriend is currently a first responder. I went to the website to let them know about my experience. It has been 2 days now I have not heard anything from a manager
Nathan Bantle
Food is made very fast and the prices to portion size is good. I love the boxes your subs come in rather than bags which most places give you. They should explore a wider variety of bread like most all sub places have now.Nathan, thank you for the feedback. We hope to see you again soon to earn that 5th-star and you as a fan. Anna / Guest Services
Thanks! Your review is awaiting moderation.
Currently, our gluten-free options are as follows: - Any Firehouse Subs deli meat (meatballs are not included) - All of our cheeses, including Provolone, Cheddar, and Monterey Jack - Any of our salads – add any meat and cheese on it and tell them to make it hot - Refer to our nutrition portal for detailed allergen information - Some locations offer a gluten-free medium sub roll. Visit https://www.firehousesubs.com/gluten-free/ for details and a list of participating locations.
Yes
I'm sure talking to the manager would help with that. I've had some places forget about my order so maybe that was the case here. Either that or it was just super busy and they were really behind.
Thanks! Your answer is awaiting moderation.
Thanks! Your question is awaiting moderation.