Address: 9005 J M Keynes Dr #2, Charlotte, NC 28262, USA
Phone: +17045037427
Sunday: 11AM–11PM
Monday: 11AM–11PM
Tuesday: 11AM–11PM
Wednesday: 11AM–11PM
Thursday: 11AM–11PM
Friday: 11AM–11PM
Saturday: 11AM–11PM
D O
Read the other low reviews and believe them. The service here sucks. The hostess (white girl hair up half down) and people at the bar awfully rude. The hostess brought us in and her attitude, shortness, and tone when I was talking to her was mean/unwelcoming. All she had to do was bring us to the table. The mean girl attitude wasn’t necessary. When I said gee she is talking to me like I am stupid, she decided to change her tone. Honestly it was a little too late because it was unwarranted to start with. Don the waiter was the only thing GOOD about this place. Food was even not that great. However, I could have forgotten about that if the service was better all around. I am writing this as I have came here tonight. We are disappointed that most of the service doesn’t match the beautiful outdoor scenery. First and last time visiting. I added a photo just in case someone think I am making up being here. I am a foodie and the service ruined my time here. Of course nothing will be done, but I thought I would warn people. Don’t be surprised if it doesn’t meet your expectations of quality service and good food. Sn: As leaving I saw people upset and telling the manager that they were paying for the drinks but not the food. So guess our experience wasn’t the only one bad tonight.
Cole Grinsteinner
We walked in and we were immediately seated. I got a bucket drink (such a cool idea) and got the shrimp basket. The shrimp were perfectly cooked and everything tasted great. Their cocktail sauce is heavy handed on the horseradish which some people like (I don't but everyone's taste is different). That would be my only complaint but not enough to dock a star. Cool environment and everyone was friendly!
Taydra Fahie
Daniel who apparently had a drink named after him at Boardwalk Billy's, was our server. He was attentive and made great recommendations. The food came out quickly and it was tasty. Everything was well seasoned and the broccoli was fresh. I also enjoyed this sweet potato fries and the tacos. If I'm ever in town again, I'd definitely hit up boardwalk Billy's.
Necholette Brooks
This was the worst experience I have ever had here. It was bad enough that I will never return. We arrived and was seated in a timely manner. The table was uncomfortable for my husband who is 6' 6" 1/2, so we asked to be moved to a booth...that never happened. We sat for at least 15 minutes before the waiter arrived to take the drink order. I ordered a frozen strawberry margarita. However when I finally received a drink it was on ice and not frozen. I explained that this was not what I ordered, he said he would take it back and fix it right away, and that he was hard of hearing. After another 10 min I received a drink that looked and tasted like the drink that I received on ice was thrown into the blender with more ice. I explained this to waiter and asked for a sprite, which was another 5 to 10 min. My husband ordered an Arnold Palmer, which he asked to be refilled several times, and that never happened. We sat and watched people come in after us who were serviced before us. Now this is not my first time here and I order the same thing every time. This time my crab dip was cold and lumpy, which caused immediate indigestion. I continued to eat, as I was very hungry from working a 10 hour shift, and didn't want to ask to have it replaced, seeing as how long it took to arrive. We also ordered burgers and fries. The burger was the best, even though I couldn't eat it due to the stomach pains. The fries were soggy and cold. Just a bad experience all around. Nothing against people that are hard of hearing, but if you are a server, you should repeat that order back to ensure you have it correct. Lastly, I was still charged for the Margarita that I didn't drink.
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*Require all guests to wear masks unless eating or drinking. *All staff must wear masks. *Hand sanitizer is available for guests at the front door and staff in areas all over the restaurant. *50% seating capacity. *Tables are spaced 6 feet apart. *Guests must wait outside the restaurant while we are on a wait until a table is available. *Daily staff screenings.
Yes
It has not come up in their health inspections. They constantly have an A+ rating. FYI all restaurants are required to label and properly handle allergens like seafood etc. Their new menus don't have a proper "consuming raw" discloser but that's about it apparently.
The bar is open at 50% capacity as well as inside and patio seating.
Unfortunately not, but we do have plenty of drink specials. You can check them out on our website www.boardwalkbillys.com
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