Piedmont Imaging

Category: Medical diagnostic imaging center

Address: 684 N Pine St, Spartanburg, SC 29303, USA

Phone: +18645420033

Opening hours

Sunday: Closed

Monday: 7AM–10PM

Tuesday: 7AM–10PM

Wednesday: 7AM–10PM

Thursday: 7AM–10PM

Friday: 7AM–10PM

Saturday: 7AM–8PM

Reviews

Mikel Rainey

Oct 4, 2022

They office staff is the most unhelpful and unprofessional I have ever had the i pleasure of dealing with specially front desk personnel “Robin”. My father is up in his age and is in critical need of a surgery but requires MRI’s before doing so. He is a walking time bomb as to why his doctors have pushed to get these tests done so quickly. When trying to pay for the service the machine they use (which seems to very old and outdated) wouldn’t take my card. The lady at the desk “Robin” refused to process the car manually, and with other patients waiting wanted to speak out loud that my card was declined and I had no money. Embarrassing and VERY untrue! I assured her as I can very much prove I’m not broke and can afford to pay for fathers services, it is her machine that isn’t working. She insisted my card was foul. I even tried advising that for whatever reason the processing machine they have gave the same issue last week for when we had been at their facility, yet Lauren processed the card manually with no issues. She then tried to state that they can’t process cards manually out side of daytime business hours and that unless we had cash then he would need to leave and reschedule his needed tests. When we called a family member to get her small kids out of bed to assist. “Robin” thought that it would be cute and funny and mock the conversation with another worker behind the partitioned wall and to add insult to injury, In speaking with my mother who was calling to inquire on how he was doing when I mentioned to her that he was still back in the room and should only take 15 minutes “Robin” took it upon herself to state that he was still in his procedure. I kindly reminded her that I was having a private conversation and she wasn’t asked for any updates. Since “Robin” refused to run the card manually she told my sister that it was the policy of Piedmont imagining that they can only run cards manually during business hours. At which time she was reminded that their hours are till 10 PM today so doesn’t that mean we are here during business hours. A true disregard to everything on every level from this evening staff.

Lisa Blanton

Sep 30, 2022

Linda c was the best ultrasound tech. ever so kind and caring made my experience so much more better.. thank you so much

Jungkook_fans Channel

Sep 8, 2022

Very good office! Linda is so nice and did good job with ultrasound! Great place!

Marc B. Frank

Aug 12, 2022

Excellent, professional and organized. I was fortunate to have " Linda C " for my Ultrasound Tech, great expertise and very knowledgeable with all highly technical imaging equipment. Very nice and personal. She was a 10. Thank you, Linda.

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Questions & Answers

Can you see results of MRIs on MyChart? If not, how can I access them myself?

Libby Barrett | Aug 1, 2022
Piedmont Imaging | Aug 1, 2022

Hi Libby, Unfortunately we are not on the same EMR system as MyChart so your report will not be there. You can always stop by and obtain a copy of your report at any time or give us a call. Thanks and let us know if there is any other way we can help!

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can I listen to my phone during mri?

Valley Forge | Oct 30, 2020
Piedmont Imaging | Oct 30, 2020

Unfortunately the MRI is a large magnet. A phone would not be allowed. We will however go out of our way to make sure you are comfortable during your procedure. Thanks for considering us for your imaging needs.

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Do you have an open MRI machine?

Paula Cash | Oct 31, 2019
Piedmont Imaging | Oct 31, 2019

Good morning Paula, yes, we do. We have the only high field open MRI in the Upstate. This means high-quality images for you and your physician at an affordable price. Thank you for choosing Piedmont Imaging.

I need a CD of my neck X-ray today. Is that possible?

Kim Eubanks | Oct 31, 2019
Trisha Eddleman | Oct 31, 2019

Yes! I've had them give me mine twice

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Will they ever answer the phone been on hold for ever several times and have not yet spoken to anyone

Arthur Absher | Oct 31, 2018
Stephanie Cordoba | Oct 31, 2018

I never had a problem with them answering the phone.. but I never called on the weekend either.. I have been very pleased with Piedmont Imaging!

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