Ferguson

Category: Plumbing supply store

Address: 2501 Jenks Ave, Panama City, FL 32405, USA

Phone: +18509138982

Opening hours

Sunday: Closed

Monday: 7AM–4PM

Tuesday: 7AM–4PM

Wednesday: 7AM–4PM

Thursday: 7AM–4PM

Friday: 7AM–4PM

Saturday: Closed

Reviews

George Bourque

Oct 6, 2022

They were quick courteous offered help and make sure I got what I needed, they treated me like a royalty. I think all the staff is great

Lloyd Estes

Feb 7, 2022

Always forget about this place til the big box stores don't have what I'm looking for. I have to remember this place has everything and at much better prices. Better than that, the customer service is exceptional!

Ronald Humin

Jan 6, 2022

Had the part that I needed. Store personnel did an outstanding job locating it.

Heather Gaither

Nov 26, 2021

Super friendly and helpful!

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Questions & Answers

Who do I contact if I need assistance with a return?

Ferguson | Jul 2, 2022
William Jennings | Aug 1, 2022

Take it to the front desk. They will be able to help you out.

How do I send my return?

Ferguson | Jul 2, 2022
Ferguson | Jul 2, 2022

"We recommend using the packaging from the original shipment if possible. Follow the instructions provided with the Return Goods Authorization (RGA) number we sent via email. If you’re using a return label that we provided, print the return label, attach it to the outside of the box, and drop your shipment off at any UPS location. Return labels help us efficiently track your return. If you choose another shipping method, please inform us by contacting customer service. If your shipment will travel via freight (semi-truck, LTL, etc.), then repack all items very well, secure them to the original pallet(s), and prepare them for shipment (we recommend using the packaging from the original shipment). Follow the instructions provided with the RGA number we sent via email. Print the freight label that we provided via email. Do not attach the freight label to the shipment. Use the instructions provided to contact the carrier and schedule your freight pickup."

The item I received was defective. How do I get a refund?

Ferguson | Jul 2, 2022
Ferguson | Jul 2, 2022

You may initiate a return for a defective item within 180 days of receipt for a full refund.

How long do I have to return an item?

Ferguson | Jul 2, 2022
Ferguson | Jul 2, 2022

For most items, you may initiate a return for refund of the purchase price (not including shipping) within 180 days of receipt. Items cannot be returned or exchanged after 181 days from receipt of the order. Refunds will be applied to your account (minus return shipping) once the item(s) has been received and inspected by our warehouse team.

Why do you require my email?

Ferguson | Jul 2, 2022
Ferguson | Jul 2, 2022

We use your email to send you a confirmation of the order, and also we notify you via email when your order ships. Rest assured we do not sell any of your personal information including your email address.

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