Massage Envy

Category: Massage spa

Address: 10450 Baltimore St NE, Blaine, MN 55449, USA

Phone: +17637803689

Opening hours

Sunday: 10AM–6PM

Monday: 9AM–10PM

Tuesday: 9AM–10PM

Wednesday: 9AM–10PM

Thursday: 9AM–10PM

Friday: 9AM–10PM

Saturday: 9AM–6PM

Reviews

Chelsy Jantsch

Jul 15, 2022

My husband bought me a gift card here for Mother’s Day and it was possibly the worst gift I’ve ever been given. After trying to schedule online and then calling 5 times, leaving 3 voicemails, and never receiving a call back, I finally got an appointment. I showed up for my appointment only to be told the masseuse I was scheduled with does not do prenatal massages and I had to reschedule. The next available appointment being 3.5 months from today. This is such a joke. At this point I would prefer a refund of my gift card so I don’t have to deal with this ridiculous place again. Alas, that would mean someone had to answer the phone and they clearly don’t do that.

Michelle Ford

Feb 13, 2022

I was just refused service because I have a medical condition that prevents me from wearing a mask safely. I offered to wear a face shield but obviously can't do that while face down during a massage so I was refused service. I'll be canceling my membership this week.

Liz Peterson

Feb 11, 2022

So disappointed with massage envy. They charge you each month for the membership but cannot schedule appointments. I’ve attempted to schedule an appointment several days through March and not one appointment was able to be scheduled. This is robbery as you cannot cancel or you will loose all your prepaid massages. I currently have 35 prepaid massages that I cannot get into use. It’s unethical and disgusting.

Ellen Plum

Feb 5, 2022

Difficult to get anyone on the phone. Appointments must be scheduled weeks in advance, forget getting help for a tension headache. I'm not sure if they have enough masseuses for the amount of customers. I have written to them by regular mail and email to cancel my membership, but haven't received confirmation yet. I have received email about services I could get. I have wasted so much money on this place!

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Questions & Answers

How long is a facial?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

How much does it cost to get a facial?

Massage Envy | Oct 30, 2021
Massage Envy | Aug 1, 2022

Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.

Does Massage Envy offer Facials?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.

How much does a facial cost with a massage?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.

Can I use my Massage Envy membership for facials?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.

What does a facial include?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.

What is the youngest age a child can receive a facial or massage treatment?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.

Does a facial cost the same as a massage?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.

How do I cancel my Massage Envy membership?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.

Are memberships required to book an appointment at Massage Envy?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!

Does a pre-natal massage have to be before or after a certain point in their pregnancy?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.

Does Massage Envy offer pre-natal massages?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Yes, franchised locations do offer pre-natal massages.

Does Massage Envy take walk-in appointments?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.

What does a massage include?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.

How long is a schedule appointment?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)

Does Massage Envy offer couples massage?

Massage Envy | Oct 30, 2021
Massage Envy | Aug 1, 2022

Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability

Does Massage Envy have couples' rooms available for couples' massages?

Massage Envy | Oct 30, 2021
Massage Envy | Aug 1, 2022

Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.

Does Massage Envy have showers available for guest?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

No, Showers are not available at Massage Envy franchised locations.

What Should I wear during my massage?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.

How much is a Massage Envy gift card?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.

How much do massage memberships cost?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.

How much does it cost to get a massage?

Massage Envy | Oct 30, 2021
Massage Envy | Oct 30, 2021

The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.

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