Address: 535 Madison Ave, New York, NY 10022, USA
Phone: +12127581060
Sunday: 12–5PM
Monday: 11AM–6PM
Tuesday: 11AM–6PM
Wednesday: 11AM–6PM
Thursday: 11AM–6PM
Friday: 11AM–6PM
Saturday: 11AM–6PM
IamDah aquino
Quality is not good. I’ve contacted them via email for a lock that doesn’t open twice. Gave me techniques that will help to tweak the lock but it’s like a hundred combinations to try. It opened but this lock needs replacement. It’s not worth the money for all the aggravation in trying to open the luggage.
Tash Z
Needed my Rimowa repaired while on holiday & Jemma was most professional & helpful! Wheels were replaced really swiftly !
Yunchu Chen (Judy)
Super efficient and wonderful service!
Christian Voldstad
Stopped by to repair the latches on my suitcase. Everything was done quickly and they even lubricated the wheels to get rid of some squeaking. Great service!
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Likely no! It's a Rimova store. But worth calling up and checking in, especially if you are an existing customer. The store is extremely understaffed (I was there today) so unlikely they can do non Rimova stuff right now
I was told repair takes about 5 business days.
Hi, I cant do anything since I dont work there. But if you remember the email or the mobile number u used when u bought it. Or the suitcase serial number would work.
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