RIMOWA Madison Store

Category: Luggage store in New York

Address: 535 Madison Ave, New York, NY 10022, USA

Phone: +12127581060

Opening hours

Sunday: 12–5PM

Monday: 11AM–6PM

Tuesday: 11AM–6PM

Wednesday: 11AM–6PM

Thursday: 11AM–6PM

Friday: 11AM–6PM

Saturday: 11AM–6PM

Reviews

IamDah aquino

Oct 27, 2022

Quality is not good. I’ve contacted them via email for a lock that doesn’t open twice. Gave me techniques that will help to tweak the lock but it’s like a hundred combinations to try. It opened but this lock needs replacement. It’s not worth the money for all the aggravation in trying to open the luggage.

Tash Z

Oct 22, 2022

Needed my Rimowa repaired while on holiday & Jemma was most professional & helpful! Wheels were replaced really swiftly !

Yunchu Chen (Judy)

Sep 18, 2022

Super efficient and wonderful service!

Christian Voldstad

Sep 9, 2022

Stopped by to repair the latches on my suitcase. Everything was done quickly and they even lubricated the wheels to get rid of some squeaking. Great service!

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Questions & Answers

Can I get the suitcases personalized?

Janie Schwalbe | Oct 31, 2019
nino acuna | Oct 30, 2021

Do you hadle 13x23 luggage model U2M

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Can they repair a handle on a Samsonite suitcase?

DORA FITZGERALD | Aug 1, 2022
Vishnu Suresh | Aug 1, 2022

Likely no! It's a Rimova store. But worth calling up and checking in, especially if you are an existing customer. The store is extremely understaffed (I was there today) so unlikely they can do non Rimova stuff right now

Hi.It's a pleasure to talk to you. I can to send 7 lugagge to review and restore.But I will be in NY until May 14th. This time is good to make a service?

Denise Saraceni | May 3, 2022
Vincent Yap | May 3, 2022

I was told repair takes about 5 business days.

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Hi, I've bought a Rimowa suitecase around 2 years ago in Germany but unfortunate the suitcase is broken. The case is a bit ripped and the wheels don't rote very well. I cannot find the receipt but was wondering if there is anything you can do?

Susanne Douven | Oct 31, 2018
Barrak Almattar | Oct 31, 2018

Hi, I cant do anything since I dont work there. But if you remember the email or the mobile number u used when u bought it. Or the suitcase serial number would work.

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