Crossroads Counseling Center

Taylor Lee Stone

Beyond frustrated. I had my appointment two weeks Ago and I was told that my paperwork would be sent over to my doctor Monday of this week. I set an appointment up with my doctor for today. My doctor is not able to help me due to no paperwork being sent. I call this office and they advise the counselor I seen is on vacation and also the manager/owner is on vacation as well. I don’t understand why I was told something if it wasn’t going to be done. I’m struggling and needed to have everything done for my appointment today. So now here it is I’m going to have to see if I can miss another day of work to come back to the doctor. Today was a waste of gas and time due to this office’s inconveniences.

Alexandra Torres

3 stars -5 stars to the counselor I see. She's so nice and understanding. -1 star (I wish I could give ZERO STARS) to the billing department. They seriously don't like to give refunds, even though they've been overpaid..3 times! And I've requested a refund 3 separate times. Get it together.

Kyle Szuman

I have gone to Crossroads counseling numerous times, and have left everytime with hope that i have control of my life and that aslong as i put for the effort and patience. all obstacles can be overcome. Glen does an amazing job

Emily Hane

I have been seeing Carmella Broome for almost two years now. She is an absolutely amazing, compassionate, and funny counselor to have. She never makes me feel judged or like a bad person. And as for the reception - I absolutely love the receptionist. Kim is sweet, funny, and cares about me too. You are welcomed by everyone at Crossroads. It has definitely been my best experience with counseling.