Address: 16933 Kaufinger Street Ste 110 & 120, Huntersville, NC 28078, USA
Phone: +17048968881
Sunday: 10AM–6PM
Monday: 8AM–9PM
Tuesday: 8AM–9PM
Wednesday: 8AM–9PM
Thursday: 8AM–9PM
Friday: 8AM–9PM
Saturday: 8AM–8PM
Corey Hildebrandt
Clean. Staff friendly. Respecting the covid guidelines. Updated review 7/30/22 I've been a member for several years. The monthly membership fees have been creeping up. This location and neighboring locations is difficult to get an appointment in a reasonable amount of time. Today I called and said the next available appointment was was November. I'm done. I'll be going to local establments from now on. Called a local place and we have an appointment tomorrow. Went to go cancel my membership in the middle of the day and this location was closed.
Melissa Turney
So frustrated with my experience here. There have been multiple issues but Friday night was the last straw. I had an appointment scheduled for 7 PM and got an email as I was I was pulling into the parking lot at 6:45 that my appointment was canceled. When I went in they could do nothing to help me and told me that they’ve called me multiple times. But I had not received even one phone call in regards to this appointment. And they’ve known for weeks that my therapist would not be there that night according to them. This is the second time that my appointment got canceled the same day but at least the last time it was in the morning. Also can never get an appointment to begin with, then when you get one it’s canceled. And, I’ve asked for a manager to call me and have never received a call. Horrible customer service.
Bri Nicole
First if I’ll say I’m so disappointed right now one of their customer service sucks. The young lady literally called me last night to confirm my appointment for 10:30 and now she’s saying it was at 10am & hung up the phone.
Doug Sloop
The masseuses are knowledgeable and moderately priced.
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Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Non-Member Pricing, Accruals, and Member Additional pricing can be viewed on the location website page under the store hours. Please call the franchised location to confirm or clarify specific price details.
Yes, this Massage Envy franchised location offers facials. However, not all Massage Envy franchised location provide facials and we recommend you view the franchised location webpage or call to confirm.
Yes, facials and massage can be purchased together. Pricing can be viewed on the franchised location web page. Please call the location to confirm or clarify specific price and service details.
Yes, Massage Envy memberships include massages, facials, and total body stretch sessions.
Facials are fully customized for each member or guest. Facial sessions consist of a skin analysis, deep cleanse, extractions, treatment and finishing products.
Adolescents can receive a massage starting at 8 years old and facials at 12 years old. Franchised locations require a Minor Consent form signed by a parent or guardian. Minors may be required to be accompanied by a parent/guardian. Please contact your franchised location for further information regarding consents that may be needed.
Yes. The fees for facials and massage services of the same time length are the same. There is an additional charge for advanced skin care services like Microderm Infusion and Chemical Peels.
You can choose to cancel your membership after your initial contract term expires. You will need to contact your franchised location.
Memberships are not required to receive a session at Massage Envy. Book your massage, facial or stretch session today!
Its recommended that you wait until symptoms of severe nausea/vomiting and/or discomfort subside before scheduling a prenatal appointment. Please contact the franchised location for any questions regarding your pre-natal massage.
Yes, franchised locations do offer pre-natal massages.
Yes, franchised locations do take walk-ins if appointments are available. However, it is recommended that you schedule appointment online or call the franchised location.
Every massage is customized to meet the needs of members or guests. Everyone’s body and needs are unique. Massage therapists customize each massage to address the areas that need attention.
Every session (whether massage or facial) includes 10 minutes for consultation, undressing and redressing (i.e. a 60-minute session includes 50 minutes hands-on, a 90-minute session includes 80 minutes hands-on, etc.)
Yes, most Massage Envy franchised locations do offer couple’s massages. Please call the franchised location to book an appointment and to confirm availability
Yes, most Massage Envy franchised locations offer couple’s rooms. Please call the franchised location to confirm availability.
No, Showers are not available at Massage Envy franchised locations.
Your service provider will instruct you to undress to your individual comfort level. To learn more on what to expect please visit Massage Envy's What To Expect pages on the website.
Gift cards for facials and massages can be purchase in at the franchised location or online. For service prices or to learn more please visit the Massage Envy website.
The cost of membership can vary by franchised location and are valid for all Massage Envy locations. Memberships include 1- 60 minute massage a month, or 60 minute facial, or 60 minute stretch session a month . Afterwards you can receive any additional services at the membership rate. Please view the franchised location webpage for rates or call and staff can answer your questions.
The cost depends on the service. We encourage guest to view the franchised location website page to view pricing specifics. If you have any questions, please call the franchised location so they can help clarify your needs.
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