NAPA Auto Parts - Genuine Parts Company

Larry Flores

Awesome store for your auto part's

smolove 333

Customer service and knowledge of required job skills here at this Fontana location is definitely lacking. The person who assisted me initially pretty much did everything he possibly could to make my quick lunch break errand take a full 30 minutes. I went in knowing the part number I needed and had the invoice to do a quick exchange from an online purchase that the part did not work for my truck. I had called ahead to make sure my transaction would be as smooth as possible but once I got to the store I was told it would be better if I just returned the part online. After getting the run around the supervisor was able to get my part swapped out. I left frustrated but at least I have the correct part now.

Estela Moreno

Edy is such a bad sales person. No customer skills. Very rude.. He needs to be more active and help out the customer when they need something. Not be coming back to this place.

Vincent Villa

I needed a adjustable ball joint for my Lexus and no one had it except NAPA. Great customer service, the guy that help me out was a cool dude. Thanks NAPA