Snapping Shoals EMC

Category: Electric utility company

Address: 14750 Brown Bridge Rd, Covington, GA 30016, USA

Phone: +17707863484

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

andrea bells

Oct 13, 2022

Customer Service is always pleasant and helpful

Swampy Snook

Oct 7, 2022

They came to help during Hurricane Ian. The crew that fixed my line were some good dude. Don't know about people on the phone, but the guys that helped florida r AWESOME!

Daniela Riveros

Oct 7, 2022

The worst of the worst. Try calling them when you have an issue. Impossible to get anyone on the line after speaking with some annoying operator. They deactivated my account and thus, we have no power .. I’ve been trying to get someone on the phone to fix this issue but you have to wait like half hour to speak to an agent but then when you’re “patiently” waiting some operator comes on the line intermittently to say you have to wait double the time then suddenly the wait time goes down to ten minutes then it goes back to thirty then 20 then 40 … a complete mess and here we are with no power. These people need to be sued. Having no power is not just an inconvenience it could truly do plenty of damage.

Maglyne Juste (RN, BSN)

Sep 29, 2022

Their phone service is horrible. You have to wait forever and the hold time keeps changing. If we you choose to hold you might never really speak to anyone they should do better

Thanks! Your review is awaiting moderation.

Questions & Answers

Am i the only one with a power outage?

Cheyenne Hammonds | Oct 31, 2017
Kristi Potts | Oct 31, 2017

We haven't had power since 10:45 a.m. so those of you who've only been in the dark a few hours should consider yourselves pretty lucky.

Read More

When are yall going to cut my power back on

Patrice Jackson | Oct 31, 2017
Debbie Johnson | Oct 30, 2021

Why is my power off

How long will it be before service will be restored? Will there be a bill credit?

Jackie Waller | Oct 31, 2017
Tonya Castellana | Oct 31, 2017

If the meter isn't turning, due to an outage, then you are not being charged.

Is anyone in Conyers area with power?

Dadnard Desvarieux | Oct 31, 2017
1 | Oct 31, 2017

538 conyers rd no power since 3 cNt get emc by phone

Read More

Did anyone else just lose power? I heard a big BOOM then everything went out!!

Hope Pate | Oct 31, 2018
Priestess Auset Ra Amen | Oct 31, 2018

No I still have power, maybe in Newton county some might be without power.

How long will power be out at ebenezer and hwy 138

Rod Holmes | Oct 31, 2017
R.j Marlowe | Oct 31, 2017

how long will power be out at lance cir

7/9/22 Is the power out for everybody in 30034 area?

Judi George | Aug 1, 2022
April Day Beggs | Aug 1, 2022

Flickered here in 30016 but we're still on.

Am I the only one with power outage.

Fannie Wilcoxson | Oct 30, 2021
Amber Watson | Oct 30, 2021

Probably not. But you should know soon. Guys are heading into work now.

Is the power off on Mountainview dr, Covington, ga

Frank Craig | Oct 31, 2019
Clennice Richardson | Oct 31, 2019

YES

Their is a tree on my neighbors property and it is splitting. Any strong wind and it will fall over and rip the power lines to my home. What can I do about this?

Pastor Larry Bryant | Oct 31, 2018
Pastor Larry Bryant | Oct 31, 2018

2241 country club drive. Conyers georgia

Read More

why is it so hard to get somone on the phone.. then you call back it go straight to voice mail.

Deloatch belgianmalinois | Oct 9, 2022
andrea bells | Oct 16, 2022

It's best to to go to the office to speak to customer service. The phones are usually busy because it's only two people up front.

How can I include my daughter and her husband to access the billing and usage info in order to pay the bill payment or call about outages . I will be 82 this year and lost my wife

Carlton Heywood | Jul 2, 2022
Shawn & Cindy | Jul 2, 2022

Call Snapping Shoals directly I am not any help.

Can I get a reimbursement for installation on my home car charger?

Data Share | Jul 2, 2022
Nick Thompson | Jul 2, 2022

I do not think so

Do y'all have a budget plan where you pay a set price every month

Alicia Anderson | May 3, 2022
S Jr | May 3, 2022

They have prepaid or monthly

Does snapping shoals give discounts for smart thermostats?

charles “Captain” walker | Oct 30, 2020
Germaine Coakley-Mays | Oct 30, 2020

They have a paid monthly billing account or a prepaid account. Depends on your credit rating at time your credit is pulled?

who is responsible for trees that will fall on power lines?

Reid Robinson | Oct 30, 2020
Ernest Wright | Oct 30, 2020

It all depends on where the tree is. If it's endangering the power lines snapping shoals would take care of it. Call the off and ask for someone to come out and take a look at it.

Actually I have an complaint my wife Sandra Sloan is a customer of your company, today at 1:00pm- 1:45pm my power went out however I've paid our pre-paid bill and I've waited till an hour later the power still have not came back on

Art De I | Oct 31, 2019
Ernest Wright | Oct 31, 2019

Sometimes it takes a moment for it to be restored. Has the service came back on at this time?

Is snapping shoals closed tomorrow for Columbus Day

Kimmie | Oct 31, 2018
Ernest Wright | Oct 31, 2018

No they will be open . Normal business hours

Why my power is no yet back on but other community have power

Horatio Hines | Oct 31, 2017
RODNEY WHITEHEAD | Oct 31, 2017

I don't know I had the same problem mine just came on 2 minutes ago but the store across the street and the trash dump across the street had lights

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places