WestLake Care Community

C Hakulin

My mother spent the last 8 weeks of her life at Westlake and I could not have asked for a better nursing facility. The people are amazing - from the office staff, nurses, aides, kitchen staff, cleaning - everyone was so kind. When my mom went on hospice care we elected to keep her at Westlake because I knew she would be well taken care of and it was so reassuring at this difficult time.

John H

If you are looking to send one of your loved ones to WestLake, let me be the first to say trust what the bad reviews on here are saying. The smell of this facility is horrible and the reason for that is because most of the CNAs only change the residents at the beginning and the the end of their shift and also decline giving residents consistent showers. Therefore, most of the residents are sitting in their wet and dirty brief for the majority of the day. If you want your loved ones to be made fun of and called names then look no further!! I overheard one of the nurses call a resident “the spawn of satan” while I was visiting my dad . Courtney, Joan, and Pam are some of the worst directors and administrators I have seen. The only thing they care about is the money. Trust me when I say that you can find a facility that will not only treat your loved ones better, but also genuinely care about them. If I could have rated WestLake 0 stars, I would have. Avoid this place!!

Gordon Dewart

Westlake Care Community is great. Everybody is very friendly. My mom is very happy here. We are lucky to have found Westlake.

Rose

The nursing staff is great! The administrative staff is rude, defensive and treat families as a terrible inconvenience, if they dare to ask any questions. They are way behind the times in that regard. Also in addressing the social/emotional needs of the elders.