Hampstead Pre-Owned

Category: Used car dealer

Address: 1111 S Main St, Hampstead, MD 21074, USA

Phone: +14102398765

Opening hours

Sunday: Closed

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–8PM

Saturday: 10AM–6PM

Reviews

Julian Gadsden

Oct 30, 2022

Jay was great he made it extremely easy to purchase my vehicle

Alison Moore

Oct 30, 2022

A Three Ring Circus Mess! I went to Hampstead Pre-Owned to purchase a car before Labor Day Weekend. After being given incorrect information over the phone that a car was available, we arrived and nobody who worked there knew that it had been sold. Nevertheless we chose another car and began to consider it. We left to think it over and then tried calling back. Every person who took our numerous calls got us mixed up with another buyer and automobile. One man even accepted our offer of $1000 less but when we drove back to purchase the car, nobody took responsibility for the phone interaction. We then stayed until 9 p.m. that night taking care of the paperwork and signing all the documents to purchase the car at their listing price. The car had not been serviced yet so we made a pre-sale inspection and made requests for items to be fixed. The very next day, several different people called to say the car was already ready to pick up. I tried to explain that there was no way those things could have been done so quickly but was assured that even a rust bubble (requiring body work) was done. I drove an hour and a half after work to arrive and have the car brought to us with none of the work done. Apologies were made and an offer to drive out to our home, deliver a loaner car, and pick up the car for the repairs. Shockingly, I was told that the initial extensive papers I signed for the loans and purchase disappeared overnight and I had to resign everything. It has been two months and I still am calling every week to find out when the car will be fit in to the schedule. Every time I talk to anyone working there and express my frustration at the level of incompetence, everyone agrees that the "place is a mess" right now. The sales manager, Tony, had repeatedly told me he was on the other line and would call me back only to never call me back.

Greg Foley

Oct 30, 2022

All the cars were immaculate. Very happy with everything we did today, even got some free pizza for me and the kiddos

Demi Pedley

Oct 29, 2022

Friendly people and great atmosphere

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Questions & Answers

Do you offer competitive low-interest rates? My friend is telling me not to use an independent used car dealers finance sources because they don't offer good finance options.

Bruce H | Oct 31, 2019
Jo Nalls | Oct 31, 2019

We bought our Toyota Sienna at Hampstead and pain about $5000 less for a car with less milage than Browns Toyota in Glen Burnie. Great service, we will def. Go back again!

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How can you help someone with bad credit buy a used car?

Bruce H | Oct 31, 2019
Hampstead Pre-Owned | Oct 31, 2019

Thanks for asking and we can help! The answer is yes we have helped many people buy a vehicle with less than good credit. If you have bad or challenged credit we know how to help you! Our compassionate finance experts will treat you like family and with over 275 vehicles in stock, we can match you up to a reliable vehicle and get you started on the path to good credit again.

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So after the "7 days bumper to bumper" exchange warranty.... while someone is still paying on a vehicle and something goes wrong then who pays for THAT?

Kassandra F (MouthoftheSouth_Kassandra) | Mar 4, 2022
Kassandra F (MouthoftheSouth_Kassandra) | Apr 3, 2022

Still waiting on an answer

Do you have anyone who speaks Spanish there?

Bruce H | Oct 31, 2019
Bruce H | Oct 31, 2019

Yes, we have employees in sales and services who speak Spanish here at Hampstead Pre-Owned.

Do you guys take trade-ins for your used cars?

William Hartberg | Oct 31, 2019
Hampstead Pre-Owned | Oct 31, 2019

Yes, we do and we always pay you a top dollar fair market value for your current vehicle. We are one of Marylands highest volume Independent Used Car Dealers so we can afford to pay you a fair market value for any type of vehicle you want to trade-in. Unlike your average used car dealer that tries to see how far below market value they can get you to trade your car in for. Our goal is to make it as easy as possible for you to get a good fair price for your vehicle.

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Do you guys have a body shop that handles insurance company collision repairs? Do I have to take my car to the body shop that my insurance company recommends?

William Hartberg | Oct 31, 2019
Hampstead Pre-Owned | Oct 31, 2019

We do handle insurance collision repairs sir! No you do not have to go where you insurance company tells you! You have the right to choose who does your work. My name is Anthony and I am the owner you can contact me at the dealership tomorrow or any day that works for you. Our number is 4102398765.

What are the Covid safety practices like here?

Anonymous | Oct 29, 2022
Genevieve Mason | Oct 30, 2021

Hand Sanitizer was available and signage said masks are required, but mask wearing was pretty casual. I would say about half of the staff were wearing them incorrectly and often didn't put them back on from coming inside. I saw several customers not wearing masks and no one asked them to. I am fully vaccinated and had a otherwise good experience with purchasing a car, but I was disappointed in their covid procedures. I think it does have something to do with their geographical location, they may actually be quite good for the area.

What precautions are you taking to protectagainst the virus? My daughter needs a cheap car.

Tommy Balladarsch | Oct 30, 2020
Bruce H | Oct 30, 2021

Hampstead Preowned Used Cars looked like they were taking the recommended precautions against the virus. I saw them cleaning desk, social distancing and everyone was wearing a masked. Probably safe as anywhere now!

Should my vehicle after buying it four months ago be sitting in the shop with multiple problems?

Debbee T | Oct 31, 2019
Michele Rodowski | Oct 31, 2019

No not really. I do have one issue I need resolved but dont have the time to get it there. Who are u dealing with there.

Hi are you helping the kids back to school this year,,,and I want the bingo please

Janet Murray | Oct 31, 2019
Bruce H | Oct 30, 2021

Check their website at www.hampsteadpreowned.com for updates on their community service efforts. they do a wonderful job helping out the Hampstead community!

Do you accept monthly payments with money down forr people with no credit but good references

Allan Huff | Oct 31, 2019
Bruce H | Oct 30, 2021

Hampstead Preowned was very successful in getting some of my friends in your same credit position get into a vehicle that they could afford with really good down payment options. They are pretty good at helping people with bad credit!

I have a car I would like to sell. Does Hampstead Pre-Owned buy cars from private parties?

Sales Department | Oct 31, 2019
Matthew Peregoy | Oct 31, 2019

Yup! And trades.

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If I live in another state can I still buy a used car from you in Maryland? Will I have to pay sales tax in Maryland too?

Hampstead Pre-Owned | Oct 31, 2019
Hampstead Pre-Owned | Oct 31, 2019

Yes, you can and we have sold cars and trucks to people in many states all over the country! We make the process very easy and you will not have to pay double taxes. Give us a call if you have any questions.

Do most used car dealers have a return policy?

Bruce H | Oct 31, 2019
Hampstead Pre-Owned | Oct 31, 2019

That's a great question! Very few Used Car Dealers will let you return a vehicle after you have taken delivery or it. We provide the strongest warranty in the state of Maryland: A 30 day / 1,000-mile powertrain warranty, a 24 Hour bumper-to-bumper warranty and a 7 day no hassle exchange program.

How much for your Mazda 6 and what year is it

Tina Dixon | Oct 31, 2018
Hampstead Pre-Owned | Oct 31, 2019

We have a good selection of Mazda's as well as 230 + affordable cars, minivans and SUV's. I would like to thank you for considering us and to ask you to please take a moment to read our reviews and see what our customers have had to say about us. We are a pre-owned dealership with a new way of thinking; Building an amazing reputation one deal at a time.

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