Van Leeuwen Ice Cream

Category: Ice cream shop in New York

Address: 172 Ludlow St, New York, NY 10002, USA

Phone: +16468692746

Opening hours

Sunday: 12PM–12AM

Monday: 12PM–12AM

Tuesday: 12PM–12AM

Wednesday: 12PM–12AM

Thursday: 12PM–12AM

Friday: 12PM–1AM

Saturday: 12PM–1AM

Reviews

Ivette Alvarez

Oct 17, 2022

I was in the area and had dinner next door. It was busy as usual, the person that took care of my partner and I was a bit disconnected and overwhelmed it seemed. My partner ordered and she went straight to the register, I ordered with her at the register, she went back and she started helping people on the line. Liz the other attendant stepped in and made my order. I hope that she is recognized because I can tell she carries the weight for the both of them on shift. GREAT JOB LIZ!!!!

Celine

Sep 16, 2022

Have never tried ice cream as DELICIOUS as this! Wow! I had the homemade waffle cone, with the brown sugar cookie dough ice cream... it was heavenly. It's pretty much dark brown sugar ice cream, with cookie dough, candied walnuts and brownies. THEN topped with hot fudge sauce and sprinkles. Can you think of anything more tasty!? I wish we had ice cream like this in the UK...

David Jenniex

Aug 17, 2022

Carmel sundae is really good

Rosalba Pico Estrada

Aug 9, 2022

I ordered a two scoop cone. When the guy handed it to me, the ice cream fell out of it and onto the counter. To be clear, I was still holding the cone, but the ice cream was balancing on the top of it and not packed in, which is why it fell. I quickly scooped it back into the cone, to avoid a bigger mess, and handed it back to the guy, who proceeded to scoop THE SAME ICE CREAM THAT FELL ON THE COUNTER into a cup and hand it back to me. I asked him to make me a new one —because 1) it wasn’t my fault 2) it’s unsanitary to eat ice cream that touched the counter 3) I ordered a cone, not a cup and he said he couldn’t “because unfortunately you dropped it”. I insisted and he finally made me a new one, which he angrily handed at me. To top it all of, all flavors my party ordered (four between all of us) were crystallized, which is very concerning food safety wise

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Oct 29, 2022
Van Leeuwen Ice Cream | Oct 29, 2021

Van Leeuwen is committed to providing a safe work and community environment. All team members are being provided masks and hand sanitizer. All locations are frequently disinfected with extra measures for high-traffic/touch areas. Customers are required to wear masks and observe six-feet of social distancing when visiting our scoop shops. Contactless payments are available and encouraged.

Does the yellow scoop truck still vend in New York City?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

While we no longer vend out of a truck in NYC, you can find us at festivals and events. Our trucks are available to rent for private events, birthday parties, weddings, film sets, offices, you name it. If you’re interested in having the Van Leeuwen scoop truck at your event, please reach out to us.

Are you available for events?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Yes! We offer the following event options: NYC: ice cream truck, ice cream cart, tabletop service, drop off catering Please contact us via phone or email to learn more.

Where are the Van Leeuwen Ice Cream Scoop Shops?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Our scoop shops are located in New York, New Jersey, and California. We are also opening soon in Pennsylvania and Texas.

Which grocery stores can I buy Van Leeuwen Ice Cream in?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

You can find our pints and ice cream bars on the shelves of many grocery stores across the country.

Can I work at Van Leeuwen?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Maybe! Our team is always growing. Visit our jobs page on our website to learn more.

I want to send ice cream to multiple recipients. Can you help?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Definitely. Please contact us via phone or email for more information.

Do I need to be home to receive my delivery?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We ship with signature release, so you do not have to be home to receive your order. Please make sure that you move the contents of your package into the freezer as soon as possible!

Can I specify a delivery date?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We are not able to take requests for delivery on a specific date.

Do you accept returns?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We are not able to accept returns.

Can I make changes to my order once it has been placed?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

All ice cream orders are final. We are unable to make any changes to your order once it has been submitted. If you contact us shortly after placing your order, we will do our best to accommodate you but we cannot guarantee any changes.

Do you deliver to a PO box?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

No, not at this time.

Is there a minimum order?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Yes, there is a four item minimum per order, you can choose from our pints and ice cream bars. but there is no maximum.

How much does shipping cost?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We offer flat-rate shipping in the United States based on the state of your shipping destination. CA, CT, DC, DE, MD, NJ, NV, NY, PA – $15 AL, AZ, CO, FL, GA, IA, ID, IL, IN, KY, MA, ME, MI, MN, NC, NH, OH, OR, RI, SC, TN, UT, VA, VT, WA, WI, WV – $20 AR, KS, LA, MO, MS, MT, ND, NE, NM, OK, SD, TX, WY – $35 AK, HI, Overnight to all 50 States – $70

When will my order ship?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We do our best to ship your order out within 5 business days, however there may be some delay during holidays and sales. You’ll receive an email confirmation when your order has been placed. You will receive another email with tracking information when your order has shipped.

How do you ship ice cream?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Our ice cream is packaged in an insulated box with plenty of dry ice to keep it frozen hard right to your doorstep.

Does Van Leeuwen ship ice cream?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We sure do. Please visit our online store to ship ice cream nationwide.

Can you be a vendor at our event, festival, street fair, etc.?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We’d love to hear more! Please contact us via phone or email.

Do you travel outside of NYC/LA?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Yes! Travel outside of our designated area is subject to a travel fee.

Is your ice cream pasteurized?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Yes. All of our dairy products and eggs are pasteurized.

Are your products certified gluten free?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

While we have many flavors that do not contain gluten, our products are not certified gluten free and all of our ice cream is made in the same factory. For this reason, we advise anyone with an allergy to keep this in mind when choosing to enjoy our product.

Are your products certified kosher?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Our ice cream bars are certified kosher. Our ice cream pints are not currently certified kosher.

I have an allergy. Can I eat your ice cream?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

"The most up to date allergen information can be found on the back of each product. All of our products are made in a facility that handles dairy, tree nuts, peanuts, wheat, soy and egg. We take extensive precautions to keep our allergens separate from one another and from our other ingredients, however, if you have a life-threatening allergy, please take precaution when eating our product."

Where can I find ingredient and nutritional information?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

The most up to date information can be found on the back of each product.

What safety measures for Covid have been implemented for team members and customers?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Van Leeuwen is committed to providing a safe work and community environment. All team members are being provided masks and hand sanitizer. All locations are frequently disinfected with extra measures for high-traffic/touch areas. Customers are required to wear masks and observe six-feet of social distancing when visiting our scoop shops. Contactless payments are available and encouraged.

Do you have gift cards?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

We offer gift cards and e-gift cards, which can be purchased online or in our scoop shops, and can be redeemed in our scoop shops only.

Where is the ice cream made?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Our ice cream is made from scratch at our factory in Greenpoint, Brooklyn, NY.

What sets Van Leeuwen’s vegan oat milk ice cream apart from the other ones?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

As opposed to some oat milk ice creams that use diglycerides and guar gum, we believe that if it’s not in your vocabulary, it shouldn’t be in your ice cream. That’s why our vegan oat milk ice cream is made with only quality ingredients using only simple recipes. And made without any junk. No sirree. Not around here.

Why is the dairy ice cream called French Ice Cream?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Eggs. Plenty of ’em. Turns out, when you use twice as many egg yolks as the standard ice cream you have to call it French Ice Cream. Fine by us. Because whether it’s using more eggs or having to legally change our name, we’ll do anything to make the best ice cream on Earth.

Where can I find Van Leeuwen Ice Cream?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

You can find us in our scoop shops, grocery stores and via our online store. Our scoop shops are located in New York, New Jersey, and California. We are also opening soon in Pennsylvania and Texas. We are in many major grocery chains such as Whole Foods and Sprouts. Lastly, you can shop online and have our ice cream and vegan ice cream delivered straight to your front door.

How did Van Leeuwen Ice Cream get started?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Ben and Pete Van Leeuwen and Laura O’Neill started Van Leeuwen Ice Cream out of a yellow truck on the streets of NYC in 2008, with the mission to make good ice cream, from good ingredients, that makes you feel good. Learn more about our story and mission on our website.

Is Van Leeuwen a Dutch company?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Not exactly, Van Leeuwen Ice Cream was founded in NYC by brothers Ben and Pete Van Leeuwen (American with a Dutch Dad) and Laura O’Neill (an Australian living in America)

How do you pronounce Van Leeuwen?

Van Leeuwen Ice Cream | Oct 29, 2021
Van Leeuwen Ice Cream | Oct 29, 2021

Since we are in America “Van (like the car) Lou (like the name) Inn (like the hotel).” If we were in the Netherlands “Von (the Von Trapp Family) Lei (Like the Hawaiian flower necklace) Vin (Like French for wine).”

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