BMW Manufacturing

Category: Corporate campus

Address: 5550 Britton Pkwy, Hilliard, OH 43026, USA

Phone: +18552693357

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Pj Shahi

Sep 14, 2020

What horrible financial services these office in Ohio. I paid off my bmw and they reported 30day late. I paid every payment on time but last one they didn’t auto withdraw and I found out I had to send them check which i did and they cashed $19500 but these people reported 30day, while I am in meddle of buying my new house. I sent in request to see if they will fix the 30 day inaccurate info they reported and damaging my credit.

Sarah Smith

Feb 18, 2020

I rather be on welfare than work BMW. This is the most racists place ever.

Pawel Walczuk

Dec 19, 2018

This was the last BMW I will ever get as a result of this experience. Horrible. With the likes of Apple, Google, Amazon, we learnt that engagement with your brand is much more than just the car. It is how the company treats you every step of the way. Perhaps the financial services are the weak link of the BMW experience...

Paulo Dias

Dec 13, 2018

I wanted to buy out my lease because I still love the car. (M3) I called them with all the questions I had. Got my payoff and went with my credit union. (Crazy low interest rate.) Got the loan and sent the payoff and paperwork to them. Within 4 days the title and their paperwork was sent back to me. Plus they sent me a plate release letter so I was able to keep my personal plates. Had the car registered that day. I don’t understand why there are so many negative reviews. It’s 5 stars from me. Thanks BMW Financial for everything! I finally own my dream car!

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Questions & Answers

This company doesn't transfer the title, they let you figure that out. Is this normal or legal?

Matt R | Oct 30, 2018
Matt R | Oct 30, 2018

Apparently they just send you a letter saying you have a clean title. No actual title, and they file nothing.

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Why does BMW only offer run flat tires on most of it’s vehicles. Due to the cost of replacement, the harder ride, and the increased road noise, I think many would prefer non run flat.

Guy Chamberlin | Oct 30, 2017
Bo Recchio | Oct 30, 2018

First, Its due to safety. When your expensive vehicle catches a nail in the tire you will be thankful that you can drive to a tire shop or to a dealership rather than to pull over and be stranded. Secondly, being a performance company most of their vehicles have a hard ride anyways ( Due to improved performance suspension.) Lastly, Road noise. Yes this is a problem with Run Flat tires but manufactures are putting Run Flats on their new vehicles for valid reasons. If you want standard tires you can customer order any make or model with NON Run flats. Hope this was informative!

If you have a three year lease on a vehicle, can a new lease be created at the end or could the car be financed at that point?

Guy Chamberlin | Oct 30, 2017
Zee Abdo | Oct 30, 2018

U can do both options

I will be moving to Canada permanently in 3 to 6 months. Will BFS allow me to export my car to Canada ? (It’s financed not leased).

kishore kumar | Oct 30, 2018
Bella E | Oct 30, 2018

You will have to pay it off first and become the owner. Otherwise, they only allow you to bring it to Canada for 30 days with a permission letter

IS THIS THE PAYOFF ADDRESS?

Mark Sepah | Oct 30, 2018
samantha jo | Oct 30, 2018

No. It's in Chicago. Check your invoice.

called bmw 3 times for lease turn in was on hold for over 25 min they are terrible with customer service

Jerry Cousins | Oct 30, 2018
Culinary Secret Chef | Oct 30, 2018

I understand the call volume has always been high thus hold time hold. You do want to speak to rep and not the dealer for turn in.

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Can I increase the miles I've contracted for during the life of my lease? I'm driving much more than I realized.

Howard Grothe | Oct 30, 2018
Bo Recchio | Oct 30, 2018

Yes you can. Call BMW FS and they will sell you additional miles over the phone, very convenient.

where to mail my payment check?

Office Sharonchulaw | Oct 30, 2018
Keith Nagel | Oct 30, 2018

Go to their website and log in. They'll give you a payoff figure. Send it to the address they give by Registered, Return receipt requested mail or an overnight service with tracking. Do not send regular mail and expect this bank to do the right thing. My mistake.

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