Otis Johnson - State Farm Insurance Agent

Category: Insurance agency

Address: 1629 Race Track Rd STE 104, Jacksonville, FL 32259, USA

Phone: +19042871523

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: Closed

Reviews

janis robertson

Sep 23, 2022

Mr Johnson’s assistant Helen is very knowledgeable, helpful, polite and prompt with any concerns or questions I have. Sincerely, Janis Robertson

Donna Smith

Jun 2, 2021

Submitted all documents for wind mitigation discount and it was never applied to our account! Now I have to fight for my discount.

Sydney Moore

Dec 12, 2018

I have been trying for weeks to get renters insurance from State Farm, I initially got a quote from this office and the lady over the phone was pretty rude. She rather harshly told me the personal liability coverage I needed was a ridiculous amount although my landlord requires me to get it. Anyway no big deal, I call around to a couple other companies and come back to State Farm. I received a quote through their after hours office, which was very helpful and pleasant. When I called this office again today the woman said they do not offer renters insurance for mobile homes. Despite me saying I have been told by multiple State Farm agents that having a mobile home was not an issue, I was still unable to purchase renters insurance through this office. I then called State Farm’s main number and was redirected to Don Haneline’s office, and they gave me the renters insurance with no issues and overall were much more friendly and helpful than the people I spoke to at this office.

Yarin Jaen

Mar 30, 2018

Terrible service. I recently moved from a different state to FL and requested a Homeowners Insurance quote. The girl that I spoke with on Friday March 16th said that she will send me the information next week. I said "OK." I sent her an email Tuesday and Wednesday due to not receiving any quotes or email or calls, and never received a response, I called the office on Thursday and spoke with Otis Johnson, to find out that the girl was out of the office for the entire week. She never mentioned this and nobody else made me aware of it. Otis said that he will have her contact me next week when she comes in. I said "OK." The next week, I let Monday go by (Never received an email, or response to my previous sent emails or emails about a quote), Tuesday goes by (no response or contact). I finally call the office BACK on Wednesday March 28th and the girl answers the phone, I asked if she had received my emails... no response... I asked if she had the quote that I had requested 2 weeks ago... and she said that "the system was currently down at the moment and she couldn't do anything right now." and that she will get back to me by tomorrow or as soon as the system comes back up. Today is Friday March 30th, and although I asked her to please let me know if they were still having issues by the end of the week... NONE OF MY EMAILS HAVE BEEN ANSWERED!!!! FYI. I sent another email this morning and is now 1:00PM and guess what...? NO RESPONSE YET... I have been with State Farm for over 10 years... and although not all the offices are as bad as this one... I will be having another office handle my coverage... This particular office have showed me that communication, to them, means nothing and they're just worried about your money. Extremely disappointing and will NOT recommend this State Farm Insurance Agent to anyone.

Thanks! Your review is awaiting moderation.

Questions & Answers

What factors influence car insurance rates?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

Coverage options, deductibles, and discounts may affect your policy cost, along with such things as your driving history, credit score (where permitted by law), and other third-party reports.

What is the difference between market value and replacement cost?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

Market value is the amount a buyer would pay for the home and land in its current condition. It is influenced by factors such as proximity to good schools, local crime statistics, and the availability of similar homes. Replacement cost is the cost to rebuild the entire home.

How fast can I get car insurance coverage?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

As long as you have all required information and go through the application process, coverage can begin immediately. For the most accurate quote, you’ll need to know your car’s make, model, mileage, and year. We’ll also need to know a little about you and your driving history.

Is my payment information secure on your website?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

At State Farm, we take your concerns about online security very seriously so you can pay without worry. We employ industry-standard controls for protecting customer data and keeping the server environment stable.

Why should I sign up for the Paperless Notice of Privacy Policy?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

You can reduce the amount of paper you receive by signing up to go paperless. You can view the Notice of Privacy Policy online instead of receiving a mailed copy. You'll also help State Farm achieve its green mission.

I am a current auto insurance customer, why can't I get a quote for another auto policy online?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

If you're a current State Farm auto policyholder, you can get a quote by following these steps: 1) Log into your account. 2) Select your current auto policy. 3) Click Quote/Replace a Vehicle. The request will be forwarded to your agent for processing.

What if I have more than four vehicles or four drivers in my household?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

If you need a quote or coverage and have more than four vehicles or four drivers, contact a local State Farm Insurance agent.

Does my homeowners insurance cover detached structures on my property?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

Yes. In addition to your dwelling, State Farm covers other detached structures located on your property that are separated by clear space from the dwelling. The basic policy covers other structures at 10% of your dwelling coverage. This includes but is not limited to: Detached garages, Equipment sheds, Barns, Guest cottages.

What can I do on the State Farm mobile app?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

You can take care of insurance and banking accounts, get roadside assistance, file and check your claim status, and lots more.

Can I use my check card or debit card?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

State Farm accepts most major credit and debit cards.

How much insurance coverage should I have on my home?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

The choice is yours, but State Farm recommends you choose a coverage limit at least equal to your home’s estimated replacement cost. (The estimated replacement cost isn’t the same as the market value, which is the price you can expect your home to yield on the market.) If you choose a coverage amount less than the estimated replacement cost, you may not be eligible for certain coverages. Since no one can say what the exact cost will be to replace your home in the future, you’ll need enough coverage to account for unforeseen circumstances.

How do I download the State Farm mobile app?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

Text MOBILE to 78836 to get a link to the app or download from your app store.

Can I pay by phone or mail instead of online?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

Yes. State Farm has ways to ensure the security of your payment information, but if you're uncomfortable making an online payment, you can forward your application to a State Farm agent. They will contact you about payment arrangements. The coverage effective date will depend on the new payment arrangements made with the agent For additional questions, contact an agent or see our Privacy Policy.

What if I have a vehicle that's not listed on the Vehicle Type section?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

Please contact a State Farm agent if you're trying to insure a classic automobile or any atypical vehicle-types. Examples include motorcycle, snowmobile, camper, ATV, etc.

What is the difference between sending my quote and purchasing with an agent?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

You may send your quote to an agent anytime during the quote process. If you haven't completed the online form, an agent will contact you to complete the process. If you received a quote online, you can still purchase with an agent. The agent will contact you to gather any additional information.

What coverage is provided under homeowners policy?

Otis Johnson - State Farm Insurance Agent | Jul 1, 2022
Otis Johnson - State Farm Insurance Agent | Jul 1, 2022

The policy includes coverage for your home and other structures on your property such as a detached garage or shed, and your personal belongings. The policy also includes personal liability coverage which may protect your finances by paying for covered damages that you’re legally responsible for, including a legal defense.

How can I pay for my insurance if I decide to purchase it online today?

Otis Johnson - State Farm Insurance Agent | Oct 29, 2021
Otis Johnson - State Farm Insurance Agent | Oct 29, 2021

State Farm accepts most major credit and debit cards.

I changed my mind about purchasing this insurance. What should I do?

Otis Johnson - State Farm Insurance Agent | Oct 29, 2021
Otis Johnson - State Farm Insurance Agent | Oct 29, 2021

You can save your quote to continue at a later time. When you save your quote you will receive an email containing a link to the application process. If you've received a State Farm reference number, your application has already been submitted. Your agent will be contacting you to discuss your policy. You can wait for your agent to call or contact them to discuss your options. If you did not receive a reference number, your application was not submitted and your payment should not be processed.

When does my coverage start?

Otis Johnson - State Farm Insurance Agent | Oct 29, 2021
Otis Johnson - State Farm Insurance Agent | Oct 29, 2021

Your coverage begins once you receive valid proof of insurance. You can access your proof of insurance online.

Is my account number the same as my policy number?

Otis Johnson - State Farm Insurance Agent | Oct 29, 2021
Otis Johnson - State Farm Insurance Agent | Oct 29, 2021

No. A policy number is an alpha-numeric code unique to each individual policy at State Farm. An account number is a 10-digit number associated with a State Farm Payment Plan.

Do I have to pay for an online quote?

Otis Johnson - State Farm Insurance Agent | Oct 29, 2021
Otis Johnson - State Farm Insurance Agent | Oct 29, 2021

No. The quote is free. The quote provides an estimate based on the information you provide and contains descriptions of available coverages.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places