Comfort Suites Cincinnati Airport

Category: Hotel in Hebron, Kentucky

Address: Exit 4 A, 775 Petersburg Rd I-275, Hebron, KY 41048, USA

Phone: +18599800555

Reviews

Symira Milton

Jul 2, 2022

We stayed here for a couple of days because we had an international flight from the Cincinnati Airport. The location was perfect! It's a 2 minute drive from airport parking and about a mile from the airport. The hotel was clean and the staff was polite. Will stay here again the next time I used the airport

Steven Papineau

Mar 27, 2022

We stayed here for our visit to the Arc Encounter during the family spring break. We booked 2-nights but we left after the first night. If we hadn't arrived so late we would have left right away. The room was absolutely disgusting. It's obvious that they don't have cleaning staff there. The floor was covered in potato chips, we found what looked like gum dried on the floor, stains on the carpet. This hotel is very dirty. I can handle it being outdated but I had to grab a vacuum just to walk around in the room, it was that bad.

Mary Sullivan

Feb 6, 2022

Booked based on "Park and Fly" service which their website clearly stated as available beginning at 5:00 a.m. for shuttle service to the airport. Upon arrival we were informed that contrary to the time stated on their website, shuttle service would not be available in time for our flight. They recommended using an Uber service. As we settled into our room, we attempted to turn on the TV only to find there was no remote in the room. Maintenance did bring a remote to us along with a $2.00 refund for the vending machine which failed to dispense the bottle of water I paid for. We were instructed that the machine had been having problems and if we tried the machine again, it was at our own risk. Upon returning from our trip we called to request the shuttle service back to the hotel only to be informed that it had been in a minor accident the day before and was not running. We then paid for a taxi back to the hotel in order to retrieve our vehicle. We will not be booking again in the future.

Lori Fiyak

Jan 18, 2022

The place wasn't necessarily dirty, but it just wasn't nice. The toilet seat and floor had what appeared to be dried urine on it. Luckily, I had Lysol wipes with me. The towels and washcloths weren't fully stocked and extra sheets/pillows weren't in the room. The ones we collected from the front desk were very old and worn. The pullout sofa had white "stuff" on it. Who knows what that was?? People were nice, place was quiet.

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Questions & Answers

What's on the menu for breakfast

Dale Harvey | Apr 29, 2020
cindy fliehman | Apr 30, 2020

Waffles eggs three types of cereal oatmeal yogurt hard boiled eggs fruit pastries Bagels bread. And wonderful customer service

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How many beds are in the room

Sarah Baczek | Apr 30, 2018
Dave Lott | May 1, 2018

If you ask for a double room you are most likely get two beds you asked for a single room more than likely you're only going to get one bed give them a call and ask you probably can have an extra cot or something if you have more people or kids they can tell you that give them a call

Is there a mini refrigerator in the room?

Hannah Gromis | Apr 30, 2018
Sean Deel | May 1, 2018

yes

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Do you have a shuttle to the airport?

Stan Keneipp | Apr 30, 2018
Mari Werner | May 1, 2018

Yep it's a trusty little thing that's always running

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How many nights can you park while you're gone

Pamela Hidy | Apr 30, 2018
Rachel Laura | May 1, 2018

I did 7 nights. I don't recommend booking online though as they charged me $10 more than my confirmed price from my online booking. Calls to various office personel did nothing to fix this either. Best to book directly or stay somewhere else.

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Is there a hair dryer & microwave?

Virginia [email protected] | Apr 30, 2018
Lauren Blake | May 1, 2018

Yes, there is. But I did not think the blow dryer was strong enough for my hair.

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