Oklahoma Health Care Authority

Category: State government office in Central Oklahoma City, Oklahoma City, OK

Address: 4345 N Lincoln Blvd, Oklahoma City, OK 73105, USA

Phone: +14055227300

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Ortiz Family

Apr 24, 2020

It would be great to be able to actually find a human to ask questions of. I have a billing question and can't seem to find a way to talk to anyone about it. When I didn't have the info they wanted, it literally ended the call with the computerized customer service agent.

Matthew Oslin

Mar 25, 2020

Was trying to get hold of a person to ask a question about Soonercare and all I could get was the computer asking questions about things that had no relation to what I wanted to know.

Hana Sowers

Mar 3, 2020

Placed on hold TWICE without a warning, and ONCE with a “hold on” in one single call with a duration of 27 minutes on a hold I never agreed to. Poor customer service!

Chadicus Maximus

Jan 19, 2020

It is depressing that this institute is one of the main reasons why Oklahoma is one of the top 10 worst states to live in 2020. The state hires ignorant/uneducated employees to try to run facilities to help the public. The state could care less about any issues residing the public's interest! I have personally wrote many letters with valid proof of inconsistencies; trying to get issues resolved. They rarely write back and when they do they completely ignore proof. They make up excuses providing information was not done in a timely manner. Not knowing they never did their job in the first place and they did not document correctly. They make up excuses instead of actually providing help to the public. I have tried calling and NO your customer service is horrible! They owner of this review board is full of it.

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Questions & Answers

Why can't my mother that has stage 3cancer and some exile infection from our water get healthcare. We can't help what the EPA is doing to our water,land and air. May the Lord help us.

Regina Davis | Oct 30, 2017
Spiritual warrior&healer | Oct 30, 2018

Best thing to do Is research EHP also, there is all kinds of radionuclides in the water. Cyst, Ocyst virus which pass through communities if organic matter matrix and form a Bio film of DNA organized Bacteria. in my mind these pathogens have learned to network and adapt. For your family this mean more lies and paraphrased academic information.. Stay out of doctors offices and shop in a organic grocery store for everything and all things. including your water.. you could always Sue the local water utilities..

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Why doesn't medicaid pay for dentures for adults who needs to get dentures

Terri Trantham | Oct 29, 2020
Patricia Perry | Oct 29, 2021

THEY DO NOW.. TRUST AND BELIEVE IF YOU HAVE MEDICARE AND MEDICAID ADVANTAGE THEY WILL PAY LOOK AT MY RESULTS

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How do I apply for Medicaid?

LouAnne McCoy | Oct 30, 2019
Fred O | Oct 30, 2019

mysoonercare.org

If someone gets a medical settlement will my children loose there soonercare?

Anita Roach | Oct 30, 2019
Oklahoma Health Care Authority | Oct 30, 2019

Under SoonerCare all income changes should be reported. But to determine if this affects your case call the SoonerCare Helpline at 800-987-7767. The Helpline is open Monday - Friday, 8 a.m. - 5 p.m.

Do you send out check

Denise W | Oct 30, 2018
Johnny Fortini | Oct 30, 2018

No this is not the Social Security Administration

I need verification of my current enrollment so i can apply for the acp program. how can I get that?

Cathy Smith | Aug 30, 2022
Marilyn Miller | Aug 30, 2022

I go here when I have a problem with wheelchair places I have one place don't go not good been waiting for 1month and half still don't get replacement for so I come here for problem when you got a problem come here I do these people are so nice thank you help me my son wheelchair problem !!!!!!

How do I file a complaint? Re: provider balance billing me,(the patient) after medicaid has paid them. Under their contract with OKHCA the balance after OKHC remits payments to the provider is a contractual adjustment. NOT patient responsibility!

Sherrie Libbett | Oct 29, 2021
Oklahoma Health Care Authority | Oct 29, 2021

Hi Sherrie, You can reach out to OHCA's Provider Audits unit by calling (405) 522-7421. For more information about reporting suspected fraud, please visit https://oklahoma.gov/ohca/contact-us/report-suspected-fraud.html

are you open

flavia nagujja | Oct 29, 2021
Oklahoma Health Care Authority | Oct 29, 2021

Hello. We are open Monday through Friday from 8 a.m. to 5 p.m. If you tried to reach us last week, we were closed much of the week due to our building having no power because of the ice storm in Oklahoma City. Our building is currently closed to the public because of the COVID-19 pandemic but you can reach someone who can answer any questions you may have by calling the SoonerCare helpline. Below are some instructions for how to get connected to someone when you call. Thank you. If you have a member ID number, enter that when asked. Otherwise follow these steps, even if they do not all apply to you. 1) Call 800-987-7767. 2) Choose 1 for English or 2 for Spanish. 3) Press 2 for “Not current member but were in the past." 4) When asked if you have received medical services in the past, press 2. 5) Press 4 for “Apply for SoonerCare over the phone."

Is there individual insurance through soonercare for purchase?

Nellie Wilson | Oct 29, 2020
Debbie Dutchess | Oct 29, 2020

Go to insureoklahoma.org to see if you are eligible for that program.

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i lost my medicaid card and im trying to print another one online but cant find where to do that

ralph carley | Oct 30, 2019
Oklahoma Health Care Authority | Oct 30, 2019

Hi Ralph, Here's our guide to printing your SoonerCare ID card: https://youtu.be/tzyc4QyMVVM. If you have any questions you can call us at (800) 987-7767. Have a great day!

Is prior notification required for emergency room care at hospital?

hi bye | Oct 30, 2019
Toni Johnson | Oct 30, 2019

http://www.okhca.org/publications/pdflib/Member%20Handbook_5_2018a.pdf

Does Medicaid cover eyeglasses?

Lorraine Rackley | Oct 30, 2019
Oklahoma Health Care Authority | Oct 30, 2019

SoonerCare (Oklahoma Medicaid) covers eye exams and glasses for children (referral not required). For adults, treatment of eye disease or injuries with a required referral from your medical home is covered. View our covered services in our Member Handbook: http://www.okhca.org/handbook.

How do I get an HCA 60 form and an HCA 13 form?

Judy Wierman-Dennis | Oct 30, 2018
Oklahoma Health Care Authority | Oct 30, 2018

The HCA 60 Form and HCA 13 Form can be found on our site here: http://okhca.org/providers.aspx?id=120. Have a great day!

Does this clinic have a dental office

Belinda Perez | Oct 30, 2018
Calvin Busby | Oct 30, 2019

What okla.athority helps adults on ss an medicade for dental maters

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Where do you turn in bills that need to be billed for insurance purposes for a member who was treated for a accident?

ShaRita Yarbrough | Oct 30, 2018
Oklahoma Health Care Authority | Oct 30, 2018

Hi ShaRita, please contact Third Party Liability by calling the SoonerCare Helpline at 800-987-7767 for assistance with accident-related information. The Helpline is open Monday - Friday, 8 a.m. - 5 p.m.

If you have Soonercare dental and braces can you get them tightened in another State

Sharon Fogle | Oct 30, 2018
Oklahoma Health Care Authority | Oct 30, 2019

Hi Sharon, please call the SoonerCare Helpline at 800-987-7767 and a member of our team will be able to assist you with questions about covered services.

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What will an agency get paid for each client they counselor?

ML Warren | Oct 30, 2018
Michael S | Oct 30, 2018

I would highly recommend calling the provider services tier II department, they have agents there that can assist you with your inquiry.

what do i have to do to request extra help the monies coming out of my social security check should not be coming out.

Opal Harris | Oct 30, 2018
Beth Medford | Oct 30, 2018

Just apply for "Medicare Buy-in assistance" at your local OKDHS office!

Can I get a shot record there ?

Sherry Hill | Oct 30, 2018
LaDana Churchill | Oct 30, 2018

No you need to go to the Dept of Health

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