Trust Auto

Category: Car dealer

Address: 1551 W Old Liberty Rd, Sykesville, MD 21784, USA

Phone: +14435523131

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–7PM

Reviews

Rhonda Low

Oct 28, 2022

I great pleasure to work with Mike and Jason at Trust Auto. Mike was very process and knowledgeable and so was Jason and David. Thanks again for giving me great service

Mikolaj Urban

Oct 28, 2022

Great experience working with the managers and mechanics of the company, had a price set before but market does change ig so I had to get what I can. Great guys and really great thanks to Mark for helping me setup everything and making my life easy with the selling of the vehicle online!

Marc Freschet

Oct 28, 2022

Was a pleasure doing business with Bryan Kings. Everything happened as he promised and the process was very simple.

Jamie Biggs

Oct 27, 2022

If they reached out to you in regards to purchasing a vehicle you have listed for sale just move on, Carmax, Carvana, and/or your local dealership will pay more and it’ll be a much smoother transaction. I commend these guys for trying to acquire inventory, but what they offer is of little value in the marketplace.

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Questions & Answers

How does your home delivery process work in the current COVID-19 environment?

Gary Thomas | Oct 28, 2021
Trust Auto | Oct 28, 2021

Prior to delivery we sign documents using DocuSign. We receive any money required via wire or card which we can send invoice and credit authorization forms by email. Vehicles are cleaned in and out and sanitized prior to delivery to your address.

What documentation do I need to buy a car?

Justin Singleton | Oct 28, 2021
Trust Auto | Oct 28, 2021

You need ID (license/ID/passport) and insurance at the least, however sometimes if you are financing you may need proof of income and or proof of residence as well. Proof of income is 2 most recent pay stubs for W2 applicants, or 3 months most recent personal bank statements for self employed applicants. Proof of residence is a utility bill or bank/credit card statement dated within the last 30 days with address matching registration address.

If I pay cash for my vehicle, when will I receive my title?

Justin Singleton | Oct 28, 2021
Trust Auto | Oct 28, 2021

For cash transactions we can provide a title immediately (granted it is a weekday during hours where our title clerk is in and able to reassign it on the spot). Please note this means CASH(dollar bills); not cashiers checks, debit/credit, personal check etc. If it is any of those other methods mentioned, funds must clear and then we will mail out title or you can pick it up when the funds clear.

I want to finance with my bank/credit union. How does that work?

Adriana Alvarez | Oct 28, 2021
Trust Auto | Oct 28, 2021

This is called direct lending. We accept your banks funds via wire or cashiers check. They can overnight a check or give you a check to bring to the dealership. You will coordinate your approval with your bank. We can provide a purchase order and or any documentation required for you to take to your bank to assist you in getting approved. Funds must be certified/guaranteed/ or cleared prior to releasing the vehicle.

I want a car that is purchase pending. Can I buy it?

Donna Harrison | Oct 28, 2021
Trust Auto | Oct 28, 2021

If it says purchase pending, another customer has placed a monetary deposit on the vehicle to hold it until they can complete their purchase. There is a limit on how many days we will hold it. If the time runs out or the customer doesn't follow through with the purchase, and it becomes available again, you can purchase it then.

What should I look for when I test drive a car?

Vincent Bruno | Oct 28, 2021
Trust Auto | Oct 28, 2021

Test driving used cars is mainly about making sure the car feels right, since most of the other research is done prior to picking the car you are coming to drive. A road test to feel if the car drives how it should is usually enough to confirm if the vehicle is in the expected condition. Check functionality of A/C and electronic controls such as radio, sunroof and seat controls. Pay attention for any unusual vibrations or noises. Check to see if tires have good tread. You can always request a Carfax and or inspection report as well.

Can I trade-in more than one vehicle on the same purchase?

Adriana Alvarez | Oct 28, 2021
Trust Auto | Oct 28, 2021

Yes, you can trade more than one vehicle on the same purchase.

Anyone ever sold their car to them?

Rachel Perl | Oct 28, 2021
Trust Auto | Oct 28, 2021

Rachel, yes, many people sell their cars to Trust Auto. We will purchase a vehicle from you even if you are not buying one from us. If you have a vehicle you would like to sell to us let us know and we can appraise it for you and make an offer. Thank you for your question :)

What Is GAP Insurance?

Rikki G | Oct 28, 2021
Trust Auto | Oct 28, 2021

Gap insurance is an optional car insurance coverage that helps pay off your auto loan if your car is totaled or stolen and you owe more than the car's depreciated value.

Can I Get Approved for a Car Loan Before I Buy?

Nico Patterson | Oct 28, 2021
Trust Auto | Oct 28, 2021

Yes, you can get approved before you buy your next vehicle. You can fill out a credit application on my website. Trustauto.com in the finance section.

If I find better financing after I buy the car, can I replace my financing with another provider?

Taylor Newill | Dec 2, 2021
Trust Auto | Jan 31, 2022

If you find better financing after you buy a car, sometimes you can replace the financing, depending how long its been. Usually loans are set in stone with the bank the same day and it will already appear on the credit report and with the bank very quickly. It would be recommended if you find the better financing to instead refinance which will pay off the existing loan and make a new loan with the bank you refinanced with.

Do I have to have insurance if I buy a car?

Chrystina Livingston | Dec 2, 2021
Trust Auto | Dec 2, 2021

Yes, you do need insurance to buy a car.

Can I use a credit card for a down payment?

Jordan Russell | Dec 2, 2021
Trust Auto | Jan 31, 2022

Absolutely, you can use a credit card for a down payment.

Do they let you buy cars in payments or do you have to buy them all at once? Do they run your credit? Do they do business with 18 year olds? How much would payments be?

Damond Smith | Oct 28, 2021
Trust Auto | Oct 28, 2021

Hi Damond, Trust auto does have financing options for you. You can fill out a credit application on my website. Trustauto.com. 18 is the legal age in Maryland to be able to finance a vehicle. Your monthly payments will depend on the final numbers of the vehicle that you pick out. You can give me a call direct with any other questions that you may have. 443-426-4405 Myron Sales manager. Thank you.

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What is the difference between used and certified pre-owned?

Tony Curtis | Oct 28, 2021
Trust Auto | Oct 28, 2021

Certified pre-owned cars are certified by the manufacturer. Used cars have not been certified by the manufacturer.

How long can you take the used vehicle for a test drive?

Rachel Praybe | Oct 28, 2021
Trust Auto | Jan 31, 2022

You can take the vehicle for a test drive for up to 15 minutes.

I need to come in and get my oil changed and a front end alignment how long can I expect to wait if I have an appointment?

Alexa Plumley | Oct 28, 2021
Trust Auto | Jan 31, 2022

For the oil change and front end alignment you can expect a 1-2 hour wait if you have an appointment.

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What precautions are in place to maintain sanitization of customer cars during the sales and service processes?

Jim Parco | Oct 28, 2021
Trust Auto | Jan 31, 2022

Precautions in place to maintain sanitization of customer cars. We are sanitizing cars after every use of the vehicles with disinfecting wipes and sprays. Anyone who enters the vehicles is wearing masks as well.

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