UPS Customer Center

Category: Shipping and mailing service

Address: 9333A Nixon Dr, Easton, MD 21601, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 3:15–7:30PM

Tuesday: 3:15–7:30PM

Wednesday: 3:15–7:30PM

Thursday: 3:15–7:30PM

Friday: 3:15–7:30PM

Saturday: Closed

Reviews

Jon Horton

Oct 27, 2022

Received a voice mail from you guys after hours on my work phone that my package address was incorrect to call back Nancy to fix it. I called back the next morning and the girl that answered informed me that Nancy wouldn't be back in the office until 3 & that I need to call back. I suggested that maybe she could help me get the address corrected and she said no that I would need to speak with Nancy. I informed her that we paid a lot of money to have a package overnighted to me and that it would be helpful if she could assist. She told me that the screw up was not on UPS's behalf and that I would have to wait to speak with Nancy. I asked if she had a computer that she knew how to use to look up my tracking info. Then she hung up on me.... What in the hell happened to customer service and being helpful?

Eddie Savage

Oct 16, 2022

Very rough road but good business

Jeanne Scharf

Sep 28, 2022

Please fix your hours!!! 3:15-7:30pm. So frustrating to finally "find" the store to have it be closed!!! If your hours were right on google maps, I would have happily come when opened! Please fix! TYVM!

Wanda White

Jul 22, 2022

Online hours start at 12. Drove over there and sign said 3:15. Be nice if they would fix it. I took my package to Staples.

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Questions & Answers

Can I pick up a package that has arrived at your easton facility but is scheduled for delivery tomorrow?

Mimi Conger | Oct 28, 2021
UPS Customer Center | Oct 28, 2021

We apologize your experience at this location did not meet your expectations. Your feedback will help us improve your future experience. If you need further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Why are you running on limited hrs? 12-3pm? no Saturdays?

Carole Feldkamp | Oct 28, 2021
UPS Customer Center | Oct 28, 2021

We apologize your experience did not meet your expectations. Your feedback will help us improve your future experience. For further assistance from UPS, please contact us with your information via a Private Message or Direct Message on one of our social channels: Facebook @UPS or Twitter @UPS.

Does ups deliver on Saturday in Easton, MD

William H. Bonney | Oct 29, 2019
Jordan Hallowell | Oct 29, 2019

Only if it is shipped as a Saturday: next day air, air saver or 2nd day air

Can I pickup a package that couldn't be delivered to a residence because it required a signature?

Craig Fuller | Oct 29, 2018
Howard Maxwell | Oct 29, 2018

Yes but the driver has to bring it back to the shop usually pick it up the next day

Read More

Can I drop off my Comcast equipment here? If so, what are your hours?

Sue | Oct 29, 2018
Spiritually Awake | Oct 29, 2018

No its best to just drop it off at an actually Comcast Store

How can I get a call ticket for a pick up

Kathleen M Megahan | Oct 29, 2018
Howard Maxwell | Oct 29, 2018

Try their 1 800 number?

Are they open on Saturday?

jaime rolon | Oct 29, 2018
Laurence Brice | Oct 29, 2018

No we are not.

What is the number to speak to a real person?

nellie scott | Oct 29, 2018
Kari Ogburn | Oct 29, 2018

Yes, but you have to constantly tell the automated part "Customer Service" and it takes a few tries.

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